Onboarding Product Owner

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🕒 May 26

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Ventures Lab

WebsiteLinkedInAll Job Openings

201 - 500 employees

🎮 Gaming

💳 Fintech

🏦 Banking

Gaming • Fintech • Banking

Ventures Lab is a leading company providing end-to-end iGaming and financial business solutions. They operate as a prominent sports betting and gaming group in the online sector, offering a proprietary platform with managed services to support the iGaming, fintech, and banking industries. Their technology includes a versatile gaming platform for both sports and casino verticals, and features such as customer support, marketing solutions, CRM, and business intelligence tools. Ventures Lab is equipped to handle numerous payment methods, fraud control, and offers a robust infrastructure for hosting and network management. With licenses in major jurisdictions, they cater to partners seeking to expand their iGaming businesses worldwide by providing customizable and scalable solutions.

📋 Description

• Own the onboarding experience • Take full ownership of the end-to-end onboarding journey, including landing pages, registration, login, and player profile setup • Manage third-party tools (e.g. device, email, and SMS verification) to ensure a seamless and secure onboarding flow • Ensure all onboarding touchpoints are simple, intuitive, and optimized for conversion • Drive conversion and experience optimization • Continuously optimize the registration flow for simplicity, speed, and higher conversion rates • Own and improve all visual and content elements used during onboarding and first user communication • Use A/B testing and experimentation to validate improvements and enhance user experience • Lead product strategy and roadmap execution • Define, shape, and execute the onboarding product roadmap aligned with business goals • Identify opportunities for new features and improvements based on user needs, data insights, and market trends • Conduct ongoing market and competitor analysis to stay ahead of industry developments • Manage backlog and delivery • Own and prioritize the product backlog, ensuring it is transparent, well-defined, and aligned with business value • Create and refine epics and user stories with clear acceptance criteria • Work closely with engineering, design, and stakeholders to ensure smooth and timely delivery • Use data to drive decisions • Define, track, and report on key performance indicators (KPIs) related to onboarding and conversion • Monitor user behavior, performance metrics, and stakeholder feedback to identify areas for improvement • Make informed, data-driven decisions to continuously optimize the product • Collaborate across teams • Act as the bridge between stakeholders, customers, and development teams • Lead agile processes such as sprint planning, backlog grooming, and product releases • Work with cross-functional teams to manage live issues and prioritize resolutions effectively

🎯 Requirements

• Experience as a Product Owner/Product Manager in a fast-paced, agile, digital environment • Strong ability to translate business requirements into clear epics, user stories, and acceptance criteria • Highly organized, structured, and detail-oriented in managing priorities and delivery • Excellent communication and stakeholder management skills across cross-functional teams • Data-driven mindset with a focus on optimizing user experience and conversion • Hands-on problem solver who can manage multiple priorities and take initiative • Strategic thinker with the ability to identify opportunities through market and competitor analysis • Comfortable investigating issues and coordinating with internal teams and third-party providers • Passion for building high-quality, user-centric products • Advantageous Experience in Gaming, Forex, or Crypto industries • Experience working on customer onboarding and conversion flows • Certified Scrum Product Owner (CSPO) or similar product-focused certification • Experience working with remote, distributed teams across multiple time zones

🏖️ Benefits

• Competitive salary synonymous with skills and experience • Performance and bonus structure dependent on achievement of set targets and personal performance • The opportunity to making a real impact at a time of rapid growth • Consultancy B2B contract on a full time basis with 25 days PTO