Technical Consultant – ServiceDesk, Now Assist, AI Control Tower

Job not on LinkedIn

🕒 September 22

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 Artificial Intelligence

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Veracity Consulting, Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2006

💼 Consulting

🏛️ Government

Consulting • ServiceNow • Government

Veracity Consulting, Inc. is a business and technology consulting firm that specializes in program and project management, strategy and change management, testing and quality assurance, and infrastructure and integration services. The company helps organizations optimize business performance and navigate change through strategic thinking and problem-solving. As a premier partner in the ServiceNow ecosystem, Veracity provides tailored solutions to improve process automation and operational effectiveness for its clients across various sectors, including government and utilities.

📋 Description

• Lead end-to-end ServiceNow implementations, from requirements gathering through configuration, testing, and deployment • Serve as a hands-on technical owner, balancing delivery leadership and platform build work • Configure and customize ServiceNow applications using best practices, including workflows, business rules, integrations, and data models • Partner directly with stakeholders and project teams to translate business needs into scalable ServiceNow solutions • Support implementations across ServiceNow modules, including ITSM, CSM, HRSD, and Custom Apps • Provide technical guidance on platform design, data structures, and integration patterns • Contribute to project planning, timelines, and risk management • Ensure solutions align with ServiceNow standards, performance, and long-term maintainability • Mentor junior consultants and contribute to delivery best practices as needed

🎯 Requirements

• 5+ years of hands-on ServiceNow implementation experience • Proven experience delivering full lifecycle implementations • Strong understanding of the ServiceNow platform, including configuration, customization, and integrations • ServiceNow Certified Application Developer (CAD) required • One or more ServiceNow CIS-level certifications preferred • Comfortable owning technical delivery while collaborating with project and business stakeholders • Strong communication skills and ability to operate in client-facing or cross-functional environments • Consistent, reliable availability and professional accountability

🏖️ Benefits

• A team that values your ideas and expertise • A culture built on trust, respect, and growth • Meaningful client work that drives measurable results • A company that invests in both professional success and community impact