Director of Pharmacy Operations

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July 5

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Vetster Inc.

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Healthcare Insurance • Wellness • Telecommunications

Vetster Inc. is a cutting-edge platform offering online veterinary care for pet owners. With a focus on convenience and accessibility, Vetster provides 24/7 access to expert veterinary advice and personalized care plans from licensed vets through instant chat and video calls. Pet parents can browse through thousands of top-rated veterinary professionals, choose the right specialist for their needs, and manage their pet's medical records all in one app. Vetster is renowned for its ease of use, the quality of its veterinary network, and its comprehensive support for a variety of pet health concerns. Available in over 50 countries, Vetster is an award-winning service dedicated to improving pet health and wellness worldwide.

51 - 200 employees

Founded 2020

⚕️ Healthcare Insurance

🧘 Wellness

📡 Telecommunications

💰 Series B on 2022-04

📋 Description

• Vetster is seeking an experienced and strategic Director of Pharmacy Operations to lead our integrated e-commerce pharmacy, VetsterRx. • This is a critical role that will drive significant revenue growth and enhance customer lifetime value by delivering a best-in-class online pharmacy experience seamlessly integrated with our veterinary consultation services. • Reporting directly to the VP of Business Operations, this individual will be a key player in shaping the future of pet healthcare at Vetster. • This role requires a seasoned leader with a deep understanding of pharmacy operations, e-commerce, and strong relationships within the animal health manufacturing industry.

🎯 Requirements

• 5+ years of progressive experience in pharmacy operations, with at least 1-2 years in a leadership role overseeing e-commerce or online pharmacy operations. • Exceptional analytical and problem-solving skills, with the ability to leverage data-driven insights to drive strategic decisions. • Strong cross-functional collaboration and stakeholder management skills, with the ability to align diverse teams towards common goals. • Entrepreneurial mindset and a passion for testing and iterating, embracing a culture of continuous learning and improvement. • Excellent communication and interpersonal skills, with the ability to effectively convey complex ideas to diverse audiences. • Proven track record of managing P&L and driving revenue growth in an e-commerce environment. • Experience managing third-party fulfillment partners. • Deep understanding of the animal health industry, including strong existing relationships with major pet pharmaceutical manufacturers (Zoetis, BI, Merck, Elanco, etc.). • In-depth knowledge of pharmacy laws, regulations, and compliance requirements in the US. • Demonstrated experience in building and scaling e-commerce platforms and operations.

🏖️ Benefits

• Unlimited access to Vetster for your pets. • Generous vacation and personal day policy. • Competitive salary with market alignment. • Opportunities for career growth and international assignments. • A culture of inclusivity, equity, and team engagement.