Bilingual Virtual Assistant

Job not on LinkedIn

October 8

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

💵 $6k - $6.6k / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

👨‍💼 Executive Assistant

🚫👨‍🎓 No degree required

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VirtuallyinCredible Careers Hub

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B2B • eCommerce • Property Management

VirtuallyinCredible Careers Hub is a property management outsourcing company that specializes in providing virtual assistant services and 24/7 call center support to property managers. Their services aim to help property managers save time, improve customer experiences, and enhance business efficiency by allowing them to delegate tasks and focus on higher-level responsibilities. With offerings such as virtual showings, training for real estate video production, and premium staffing solutions, the company supports clients in achieving work-life balance and business growth.

501 - 1000 employees

Founded 2011

🤝 B2B

🛍️ eCommerce

📋 Description

• Provide customer support and manage client communications • Handle calls and email inquiries • Administrative tasks such as A/R, A/P, Work order processing, notices, compliances, lease renewals, document preparation, email management • Marketing and Social Media Management • Comply with client-specific Standard Operating Procedures in doing the day-to-day tasks • Proactively keep him/herself updated with changes in Standard Operating Procedures and guidelines. • Complies with VirtuallyinCredible’s set of guidelines in the fulfillment of daily tasks. • Effectively represents VirtuallyinCredible’s core values to anyone within or outside of the company. • Provide data and information to the leadership team as required. • Perform additional/other services that may be required from time to time, which may or may not be related to the primary obligations stated above.

🎯 Requirements

• Bilingual : Fluent in English and Spanish • High school diploma or equivalent required • Excellent verbal and written communication skills • Strong organizational and multitasking abilities in a fast-paced environment • 2 years of Customer Service experience in inbound/outbound US voice accounts • Good American accent • Ability to manage multiple phone lines and prioritize tasks efficiently • High attention to detail and accuracy in record keeping • Team player with strong problem-solving skills and a customer-focused mindset • Quiet home office work environment • Fast and reliable internet connection of at least 10MBPS with internet backup available • Dependable electricity with power backup available • Computer RAM: At least 12 GB RAM Memory for Windows, 8GB RAM for Mac • Computer Processor: AMD Ryzen 3 2200/i3, Intel 8th gen/i5 and above • Computer Operating System: Windows 11, or macOS (Sequoia, Sonoma, Ventura, and Tahoe)