Release of Information Specialist

🕒 August 28

🏈 Alabama – Remote

🏈 Alabama – Remote

💵 $15 - $18 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Vital Records Control (VRC)

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Vital Records Control (VRC) is a company specializing in comprehensive records and information management solutions. VRC helps businesses transition to digital by offering document scanning and imaging services, digital mailroom solutions, and digital storage to enhance workflow and productivity. The company provides secure management of medical records, supporting healthcare organizations with compliance, release of information, and audit management. VRC also offers secure document storage, underground storage, and specialized storage options to protect physical and electronic records. Their services include secure shredding and hard drive destruction for data protection and compliance. Serving a diverse range of industries, VRC emphasizes security, compliance, and streamlined information management.

📋 Description

• Process assigned Release of Information requests and medical records accurately, efficiently, and within required timeframes • Handle Continuing Care and Disability Determination Services requests, with cross-training on other request types as appropriate • Access requests and medical records according to client procedures and security protocols • Validate requests and signed patient authorizations for HIPAA and statutory compliance • Classify request types and log requests into ROI software • Retrieve and upload requested portions of electronic or physical medical charts • Perform quality-control checks to ensure accurate releases and prevent PHI breaches • Check and adjust invoices as needed; create invoices and billing materials for clients • Release records to valid requesting entities and reject invalid or non-compliant requests • Return physically retrieved records to their proper location • Document exceptions, communications, and relevant request information in ROI software • Respond to requestor inquiries • Alert supervisors about questionable requests, suspected breaches, delays, connectivity problems, equipment malfunctions, and security risks • Maintain confidentiality, security, ethical standards, and compliance with VRC, healthcare facility, HIPAA, federal/state, and labor policies • Keep client information details up to date • Assist with additional facilities or request types during backlogs • Complete required training and perform other assigned duties

🎯 Requirements

• High School Diploma (GED) required; degree preferred • Prior experience with ROI fulfillment preferred • Demonstrated attention to detail • Demonstrated ability to prioritize, organize, and meet deadlines • Demonstrated documentation and communication skills • Demonstrated ability to maintain productivity and quality performance • Basic knowledge of medical records and HIPAA preferred • Prior experience with EHR/EMR platforms preferred • Prior experience with Windows environment and Microsoft Office products • Strong computer skills and Microsoft Office skills • Prior experience operating printers, computers, fax machines, scanners, and microfilm reader/printers preferred • Detailed-oriented, self-motivated, and able to stay focused on tasks for extended periods • Must be able to read, write, speak, and comprehend English • Bilingual skills desirable