Operations Strategy Manager – UK&I

🕒 April 20

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Voi Technology

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💰 Secondary Market on 2022-02

At Voi, we use innovation and creative thinking to design the solutions of tomorrow – today. By offering a radically new approach to urban mobility, we revolutionise the way people move around, for greener cities and healthier communities, fueled by passion.

📋 Description

• Focus on the strategy, execution, and continuous improvement of our in-field and warehouse operation. • Support the fleet organisation in delivering operational excellence across set KPIs and ensure successful city launches and completion of long-term improvement projects. • Define and shape the operations strategy, including logistics partner management, workforce planning, service design execution, and developing performance metrics and dashboards for in-field operations. • Drive high-quality data management and data-driven decision-making to improve operational excellence and performance across KPIs. • Own budgeting, forecasting, and performance tracking to ensure efficient resource allocation and long-term operational success. • Manage cross-functional operations projects to ensure successful implementation and sustainable impact across local teams. • Contribute to city launches by coordinating cross-functional planning and execution with local and central stakeholders. • Act as the point of contact for 3PLs, managing relationships from sourcing to contract negotiation, and collaborating with Fleet Managers on performance monitoring and follow-up. • Support Fleet and Site Managers on execution, acting as the bridge between central and local teams to continuously drive compliance and improvement across processes. • Proactively identify and implement improvement opportunities to maximise efficiency, revenue, and overall success of our operations in the region.

🎯 Requirements

• Bachelor’s degree in business, economics, engineering, or a related field. • 3 - 5+ years of experience in operations or strategy, ideally from consulting or a fast-paced environment. • Strong analytical capability with proficiency in data management, in-depth data analysis, and delivering actionable insights. • Basic SQL skills • Experience managing complex cross-functional projects and aligning local and central teams. • Proven ability to translate data into strategic decisions, identify performance drivers, and implement improvements collaboratively.

🏖️ Benefits

• Unlimited free Voi rides • Employee stock options program • Collaboration with inspiring, motivated, and fun colleagues • Commitment to responsible and ethical recruitment practices