Field Application Engineer, Europe

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🔥 1 minute ago

🇪🇺 Europe – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Application Engineer

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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VOSKER

WebsiteLinkedInAll Job Openings

201 - 500 employees

🔒 Cybersecurity

🔧 Hardware

💰 Venture Round on 2022-01

Cybersecurity • Hardware

VOSKER is a leading Canadian technology company specializing in advanced surveillance solutions. We make it our mission to empower our clients with state-of-the-art surveillance technology that ensures peace of mind and enhances safety. We believe that everyone should have access to top-quality monitoring solutions that are both effective and user-friendly. Driven by a passion for excellence, we continually push the boundaries of innovation in the surveillance industry. Leveraging cutting-edge technologies like cellular networks, artificial intelligence, and cloud computing, we deliver unrivaled performance and reliability.

📋 Description

• Deliver technical training, product demonstrations, and onboarding for dealers and integration partners • Support field deployments, including pilot programs and high-profile installations • Configure and troubleshoot integrations between Reconeyez’s cloud platform and third-party systems • Diagnose and resolve complex technical issues across hardware connectivity and software • Act as a technical escalation point and coordinate with internal teams • Partner with Sales to support pre-sales activities and customer presentations • Provide hands-on support when required while guiding partners • Gather and communicate customer feedback to Product and Engineering • Maintain documentation in Pipedrive and Atlassian tools • Travel extensively across Europe, approximately 50%

🎯 Requirements

• 3+ years in a technical, customer-facing role • Experience with hardware systems and networking • Familiarity with VMS or monitoring platforms • Experience with integrations and troubleshooting • Strong problem-solving and communication skills • Experience in the physical security industry (bonus) • Exposure to LTE/networking equipment (bonus) • Familiarity with Pipedrive, Jira/Confluence, MS Office, and Google Workspace (bonus) • Commercially aware technician • Independent and hands-on • Customer-focused and relationship-driven • Comfortable in a growing, evolving environment • Ability to travel extensively across Europe, approximately 50% • National and European travel required, approximately 50%

🏖️ Benefits

• Full-time employment • Remote work • High autonomy and growth opportunities • Opportunity to be part of a growing European business • Opportunity to work with innovative remote security technology • Opportunity to build and shape the Field Engineering function

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