Case Manager

🕒 2 days ago

🌵 Arizona, Colorado, +8 more states – Remote

🌵 Arizona – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🎰 Nevada – Remote 🌲 North Carolina – Remote 🌲 Oregon – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ☕ Washington – Remote

💵 $24 - $26 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🚫👨‍🎓 No degree required

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Vynca

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

💼 Consulting

⚕️ Healthcare Insurance

🏥 Healthcare

Consulting • Healthcare Insurance • Healthcare

Vynca is dedicated to helping patients with serious illnesses, such as cancer and heart failure, by providing expert palliative care services. Their comprehensive approach includes clinical care, social support, mental health counseling, and advance care planning, ensuring that patients receive compassionate, coordinated assistance at home or remotely. Vynca's mission is to enhance the quality of life for patients by managing symptoms, providing emotional support, and facilitating open discussions about healthcare goals and preferences.

📋 Description

• Serve as the primary coordinator for clients with complex needs • Partner with healthcare providers, specialists, pharmacists, social service agencies, caregivers, family support persons, and other Care Team stakeholders • Manage client cases and coordinate healthcare benefits • Provide education and facilitate timely, cost-effective access to care • Promote wellness, recovery, independence, resilience, and member empowerment • Assess member needs across physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and community-based services • Oversee client care plans and goal setting • Offer office-based, telehealth, or field-based services where members reside, seek care, or can access services most easily • Connect clients to needed social services and supports • Advocate for clients with healthcare professionals • Use evidence-based practices including Motivational Interviewing, Harm Reduction, and Trauma-Informed Care • Conduct outreach and engagement and log activity in the CRM system • Evaluate client progress and update SMART goals • Provide mental health promotion • Arrange transportation • Complete documentation and outcome measures within care-plan timeframes • Maintain current patient health records in EMR and other business systems • Complete monthly reporting for program compliance • Attend assigned training

🎯 Requirements

• 2+ years of experience as a care manager, care navigator, or community health worker supporting vulnerable populations • Willingness and ability to work Monday–Friday, 8:30 a.m.–5:00 p.m. Pacific Time, with possible evenings and weekends • Working knowledge of government and community resources related to social determinants of health • Clean driving record • Valid driver's license • Reliable transportation • Excellent oral and written communication skills • Positive interpersonal skills • General computer skills • Working knowledge of Google Workspace, Microsoft Office, and the internet • Must be based in Arizona, Colorado, Florida, Georgia, Illinois, Nevada, North Carolina, Oregon, Texas, Utah, or Washington • Must be legally authorized to work in the United States • Influenza vaccination required for patient-, client-, or customer-facing roles, subject to accommodation requests • Background check, potentially including drug test or other health screenings, required before employment • Identity and work eligibility verification through E-Verify upon hire • Bilingual English/Spanish preferred

🏖️ Benefits

• Medical, dental, and vision insurance • Income protection benefits • Flexible PTO • Company holidays • 401k • Access to other wellness benefits • Mileage reimbursement for field roles according to IRS guidelines • Bonus offered