Case Manager

🕒 5 days ago

🗣️🇪🇸 Spanish Required

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Vynca

51 - 200 employees

Founded 2014

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare Insurance • Healthcare • Wellness

Vynca is dedicated to helping patients with serious illnesses, such as cancer and heart failure, by providing expert palliative care services. Their comprehensive approach includes clinical care, social support, mental health counseling, and advance care planning, ensuring that patients receive compassionate, coordinated assistance at home or remotely. Vynca's mission is to enhance the quality of life for patients by managing symptoms, providing emotional support, and facilitating open discussions about healthcare goals and preferences.

📋 Description

• Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports • Oversees the development of the client care plans and goal settings • Offer services where the member resides, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services • Connect clients to other social services and supports that are needed • Advocate on behalf of the client with health care professionals (e.g. PCP, etc.) • Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles • Conduct outreach and engagement activities in order to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system • Evaluate client’s progress and update SMART goals • Provide mental health promotion • Arrange transportation (e.g., ACCESS) • Complete all documentation, including outcome measures within the timeframes established by the individual care plans • Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system and other business systems • Complete monthly reporting to ensure program compliance • Attend training as assigned

🎯 Requirements

• 2+ years experience as a care manager, care navigator, or community health worker supporting vulnerable populations • Willing and able to work Monday-Friday 8:30am-5:00pm Pacific Time with flexibility for potential evenings and weekends. • Working knowledge of government and community resources related to social determinants of health • Clean driving record, valid driver's license, and reliable transportation • Excellent oral and written communication skills • Positive interpersonal skills required • Must have general computer skills and a working knowledge of Google Workspace, MS Office and the internet • Bilingual (English/Spanish) preferred

🏖️ Benefits

• medical, dental, and vision insurance • income protection benefits • flexible PTO • company holidays • 401k • access to other wellness benefits • mileage reimbursement for field roles per IRS guidelines

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