Director of Account Management

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November 20

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Vynca

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Healthcare Insurance • Healthcare • Wellness

Vynca is dedicated to helping patients with serious illnesses, such as cancer and heart failure, by providing expert palliative care services. Their comprehensive approach includes clinical care, social support, mental health counseling, and advance care planning, ensuring that patients receive compassionate, coordinated assistance at home or remotely. Vynca's mission is to enhance the quality of life for patients by managing symptoms, providing emotional support, and facilitating open discussions about healthcare goals and preferences.

51 - 200 employees

Founded 2014

⚕️ Healthcare Insurance

🧘 Wellness

📋 Description

• Build and maintain strong, long-lasting relationships with our partners as the primary point of contact • Understand the unique needs of each partner and work proactively to address challenges and identify growth opportunities. • Lead and mentor a team of account managers, ensuring they are equipped with the tools and support needed to manage client relationships effectively. • Drive initiatives to strengthen existing partnerships and enhance customer loyalty. • Oversee contract renewals, expansion opportunities, and upselling of services to ensure sustainable growth and retention of clients. • Lead strategic discussions around new products or services to improve the client experience and satisfaction.

🎯 Requirements

• Bachelor’s degree in healthcare administration, Business Administration, or related field, preferred. • Minimum of 7 years of experience in account management, client relations, or partnership management, with at least 5 years in a leadership role within the healthcare industry. • Strong understanding of healthcare plans, payer models, and the healthcare industry ecosystem. • Proven ability to manage and lead a team, with at least 3 years of previous people management experience. • Knowledge of healthcare compliance regulations and industry standards, including HIPAA and others relevant to healthcare partnerships.

🏖️ Benefits

• medical, dental, and vision insurance • income protection benefits • flexible PTO • company holidays • 401k • access to other wellness benefits