Inside Sales Account Executive

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🕒 July 14

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Vyve Broadband

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

📦 Logistics

📡 Telecommunications

Consulting • Logistics • Telecommunications

Vyve Broadband is a telecommunications company committed to providing essential access and technology, particularly to underserved communities across sixteen states in the U. S. With a mission to empower these areas, Vyve has evolved into a total technology solution partner, offering a comprehensive suite of services including internet, broadband, digital phone, cable television, and fiber connectivity. Their expertise extends to next-generation technologies such as AR/VR, IoT, and SD-WAN, catering to both residential and commercial customers.

📋 Description

• Handle and identify Business Solutions opportunities for Inbound Call Center customers and Calls • Manage all aspects of customer care for business customers to include account maintenance, account renewals, review contract status and updates • Demonstrate full understanding of current marketing campaigns, products, offerings and can communicate them clearly to customers • Coordinate customer’s solution needs, solution estimate and final solution price quote for all Small to Medium size Vyve Business Solution products • Navigate and communicate sales activities, reports, and results as requested by Management • Effectively communicate product and service information, feature functionality, billing procedures, and equipment usage to each customer • Attempt to retain or renew customers seeking disconnect, downgrade, or changes to service through examining the needs of customers as they pertain to Vyve products/services • Frequent and regular communication with management team • Achieve all sales quotas set for the department by following established policies and procedures • Manage and develop customers through Salesforce Sales Cloud • Handle and help customers that have billing questions about their accounts when they call in and choose Sales

🎯 Requirements

• High School degree or equivalent required • Minimum of two years of sales experience • Call Center Experience preferred • Typing skills of 40 WPM or greater required • Salesforce Sales Cloud experience a plus

🏖️ Benefits

• Flexible working hours • Opportunities for professional development