Surveying Quality Manager

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🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 12%

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Walker Fraser Steele Chartered Surveyors

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1884

🏠 Real Estate

💼 Consulting

Real Estate • Consulting

Walker Fraser Steele is a long-established RICS-regulated firm of chartered surveyors in Scotland (tracing roots to 1884) that provides property surveying and valuation services. The company prepares Scottish Home Reports (required when selling property in Scotland), mortgage valuations, energy reports, replacement/updated reports, and related surveying services. It is part of e. surv Chartered Surveyors and serves sellers, buyers and mortgage-related clients across Scotland.

📋 Description

• Maintain and enhance e.surv’s internal policies and controls with Quality and Technical teams • Work with Customer Care to mitigate and reflect on indemnity claims • Work with the Post Valuation Query team to reduce queries into the business • Act as a subject matter expert for internal products with the Project Team • Attend regular internal meetings • Monitor and react to industry news and policy changes • Contribute articles and industry-press analysis, including analysis of the residential market • Create and issue regular guidance to internal stakeholders • Answer internal technical and policy queries within SLA • Support Learning and Development in creating internal compliance learning material • Lead Technical and Quality activities within the e.surv B2C environment, including Home Survey Product guidance, MI analysis, and audit support • Contribute to audit and quality compliance • Provide SME input on B2C product-related contracts • Support internal risk reports and business dashboards • Act as a subject matter expert for internal policies and processes, including management of the Valuation Controls Manual • Contribute to quarter-end, month-end, and milestone reporting • Analyse data, identify trends, and generate actionable recommendations for management and strategic decisions

🎯 Requirements

• Detailed knowledge of RICS “Red Book” requirements • Knowledge of current trends and emerging issues in residential surveying and valuation • Proven practical expertise in completing a wide range of valuation and survey instructions • Experience in residential surveying and valuation market (desirable) • Understanding of the end-to-end mortgage origination process (desirable) • Minimum AssocRICS qualification; MRICS or FRICS desirable • Valuer Registration Scheme accreditation • Must pass Criminal Records Disclosure and Credit Referencing Process • Strong technical surveying knowledge • Excellent communication skills • Interest in MI reporting, quality metrics, and data-supported decision-making

🏖️ Benefits

• Car allowance • Permanent full-time employment • Equal opportunity and Disability Confident employer • Reasonable adjustments during the recruitment process