Finnish VIP Account Manager

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November 25

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WeDoSupport

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B2B • Compliance • Customer Support

WeDoSupport is a service management company based in Limassol that specializes in enhancing customer connections for businesses. With a focus on providing exceptional customer support, as well as solutions for Know Your Customer (KYC), Risk Management, and Anti-Fraud, WeDoSupport aims to deliver a seamless experience for both clients and their customers. Their diverse and multicultural team is committed to professional growth, innovative trends, and ensuring the reliability and security of customer interactions.

51 - 200 employees

Founded 2023

🤝 B2B

📋 Compliance

📋 Description

• Being able to search and find for solutions of customers’ issues • Able to analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs • Monitor customers’ performance & behaviour in order to evaluate bonus crediting • Ensure that products’ compliance is being followed according to relevant regulations • Previous experience as a Sales agent will be considered as an advantage • Hours must be worked during shift business hours (between 8 am and 2 am; 5 days out of 7, including 2 weekends per month)

🎯 Requirements

• Proficiency in English and Finnish both written and spoken • Proactive person with good support / sales skills • Strong communication and negotiation skills • Attention to details • Previous experience will be considered as an advantage

🏖️ Benefits

• Competitive salary and Monthly KPIs bonus; • 30 non-service delivery days per year; • Online Languages classes (partially subsidised by the Company), upon completion of three months of provision of services.