Freight Audit & Billing Manager

Job not on LinkedIn

🔥 57 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Billing Specialist

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Team Up - We Build Teams

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Team Up is an innovative company focused on building remote teams for businesses looking to enhance their workforce. By providing a platform for recruitment, employer of record (EOR) services, and a diverse talent pool that includes developers, designers, marketing experts, and more, Team Up delivers a comprehensive solution for companies to efficiently hire and manage remote professionals. With a proven track record of client retention and substantial savings in hiring costs, Team Up is committed to reshaping the future of work.

📋 Description

• Audit all incoming carrier invoices, including FedEx, UPS, DHL Express, PostNL, and Deutsche Post • Review invoices for surcharges, dimensional weight corrections, address corrections, duty and tax back-charges, and other incorrect charges • Identify and dispute unjustified carrier charges and follow up until resolution • Track disputed charges and ensure agreed credits are received • Ensure legitimate carrier charges are re-billed to the correct customer • Monitor and drive collection of open billing items • Own customer-side billing, including shipment and service invoicing, credits, refunds, dunning, and collection of unpaid balances • Communicate with carrier billing and account teams • Prepare analyses for carrier rate negotiations with the Managing Director • Define requirements and priorities for the internal billing module • Work with software developers on billing requirements, specifications, testing, and rollout • Support automation of invoice import, audit rules, and customer re-billing • Functionally lead the part-time Billing Specialist • Document all billing processes • Prepare monthly reports for the Managing Director • Identify opportunities to replace manual checks and spreadsheets with automated billing processes

🎯 Requirements

• 4+ years of experience in billing, freight audit, revenue operations, finance operations, or carrier/forwarder back-office roles • Experience ideally within a carrier such as DHL, UPS, FedEx, or TNT; freight forwarder; e-commerce/logistics company; telecom; or shared service center • Proven experience owning a process end to end, including building, fixing, or documenting billing or reconciliation processes • Confident disputing charges with large organizations and following up persistently until resolution • Strong Excel/Google Sheets skills and experience working with large invoice data files, CSV exports, and reconciliations • Experience writing requirements for or working closely with software developers, or a strong affinity for systems and automation • Fluent written and spoken English • Structured, numbers-driven approach with high attention to detail • Ability to identify small discrepancies and incorrect charges accurately • First experience guiding or mentoring a junior colleague, or the maturity and ambition to do so

🏖️ Benefits

• Remote work arrangement