Customer Service Representative

Job not on LinkedIn

🕒 August 4

🐎 Kentucky – Remote

🐎 Kentucky – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Hillenmeyer Companies: Weed Man & Mosquito Authority

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1841

👥 B2C

🌾 Agriculture

B2C • Agriculture

Hillenmeyer Companies: Weed Man & Mosquito Authority is a local lawn and exterior pest control service provider offering residential lawn fertilization, weed control, surface insect control and mosquito management. The company operates trained technicians who deliver scheduled, customized turf-care programs and customer support, serving Lexington, KY and nearby areas as part of the Weed Man franchise network.

📋 Description

• Provide outstanding customer service to new and existing customers • Answer a high volume of inbound calls professionally and courteously • Resolve customer questions, concerns, and service requests • Coordinate with internal teams to meet customer needs • Maintain accurate customer records and documentation • Recommend additional services after resolving customer concerns • Complete administrative tasks and data entry • Support team performance goals and overall department success

🎯 Requirements

• Excellent verbal and written communication skills • Professional phone presence and strong customer service skills • Ability to multitask in a fast-paced environment • Strong problem-solving and time management skills • Ability to work independently and collaboratively with a team • Basic computer skills, including Microsoft Office • Prior customer service or call center experience preferred but not required • High School Diploma or GED required • Reliable internet with minimum download speed of 10 Mbps and upload speed of 5 Mbps • Designated quiet workspace free from distractions • Ability to sit and work at a computer for extended periods • Compliance with all company policies and procedures • Successful completion of a background check • Must be authorized to work in the U.S.

🏖️ Benefits

• Opportunities for growth and development • Stable and growing company • Paid training