Operations Support – Strategy Manager

🕒 3 days ago

🏄 California – Remote

🏄 California – Remote

💵 $109.2k - $144.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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WelbeHealth

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

💰 $30M Series C on 2020-02

Healthcare • Healthcare Insurance

WelbeHealth is a healthcare organization that provides comprehensive medical care and personalized support to help seniors age well at home and in their communities. They offer a Program of All-Inclusive Care for the Elderly (PACE) which includes services such as medical care and coordination, dental, vision and hearing services, in-home care, prescription deliveries, transportation, physical therapy, meals, social activities, and more, often at no cost to eligible seniors. WelbeHealth's dedicated team prioritizes the needs of seniors by offering a coordinated approach to healthcare, ensuring access to highly skilled professionals across various areas of healthcare, and emphasizing patient-centered care. Their goal is to improve the quality of life for seniors by enabling them to live independently with robust support from a multidisciplinary team.

📋 Description

• Lead highly ambiguous, complex operational challenges and bring structure and clarity to undefined problems impacting care delivery • Own end-to-end enterprise initiatives across multiple markets and cross-functional teams • Independently manage enterprise operations improvement initiatives that create simplified, repeatable, and scalable processes • Create and conduct presentations on key indicators of clinical excellence • Develop training, job aids, SOPs, workflows, and other support materials • Contribute to operations playbooks, role-specific handbooks, checklists, and departmental guides • Create and lead cross-functional work groups for complex initiatives • Use complex data to inform recommendations

🎯 Requirements

• Must be currently located and residing in the state of California (Southern California preferred) • Must be comfortable with 20-25% of travel based on projects and business needs • Must be willing and able to work a varied schedule that may include evenings, nights, weekends, and overtime • Bachelor’s degree • Certification in Lean Six Sigma (Black Belt preferred) or related process improvement methodologies are highly desired • Minimum of four (4) years of project and process improvement experience in the healthcare industry; PACE experience is highly desired • Experience in a healthcare or clinic setting with the ability to independently manage full scope healthcare operations initiatives with minimal direction • Hands-on facilitator of complex clinical operations improvement initiatives, while also directing more junior team members on sub-workstreams • Experience leading teams with direct reports including hiring, onboarding, training, and providing feedback and mentorship required • Microsoft Office competency • Experience with Electronic Medical Records platforms • Outstanding critical and analytical thinking skills, verbal and written communication skills, and presentation skills • Proof of vaccination or a vaccine declination form required prior to employment

🏖️ Benefits

• Medical insurance coverage (Medical, Dental, Vision) • 17 days of personal time off (PTO) • 12 holidays observed annually • 6 sick days • 401K savings + match • Comprehensive compensation package including base pay and bonus • Additional benefits • Vaccination policy and infection control/PPE standards

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