Account Manager – FBO & Airport Solutions

Job not on LinkedIn

🕒 October 14

🤠 Texas – Remote

🤠 Texas – Remote

💵 $24 - $30 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 26%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 32 days.
• Jobs at this company usually fill in 21 days.
• Reposted 2 times.

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World Kinect

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

📦 Logistics

⚡ Energy

Consulting • Logistics • Energy

World Kinect is a Fortune 100 leader in the global energy industry, providing energy solutions across the aviation, marine, and land transport sectors. The company focuses on delivering fuel and energy services efficiently worldwide, leveraging a robust and scalable distribution platform. World Kinect is committed to sustainability, investing in renewable energy sources and solutions to support decarbonization and energy efficiency. Its services include energy procurement, brokerage, supply, risk management, and various sustainability services such as renewable energy sourcing and emission trading schemes.

📋 Description

• Serve as a trusted partner to FBOs, airports, and aviation customers throughout North America • Build and maintain strong customer relationships while delivering exceptional service • Identify customer needs and coordinate solutions across internal teams • Investigate and resolve inquiries related to billing, service issues, pricing, and account support • Prepare and deliver customer, sales, and operational reporting • Analyze competitive pricing and market trends • Identify opportunities to improve customer satisfaction, retention, and account performance • Provide insights and recommendations supporting business growth and customer success • Partner with Sales, Client Support, Bulk Operations, and FASST teams on customer initiatives and account growth • Ensure customer setups, pricing requests, payment processes, and account maintenance are completed accurately and efficiently • Support projects that improve business processes and enhance customer experience • Develop expertise across World Fuel’s aviation products and services • Stay informed on industry trends, customer needs, and internal process updates • Serve as a resource for customers and internal stakeholders

🎯 Requirements

• Must be located in the Central Time Zone • 2–3 years of experience in aviation, account management, customer service, sales support, customer success, or a related field • Strong relationship-building and customer service skills • Excellent communication and problem-solving abilities • Ability to manage multiple priorities in a fast-paced environment • Strong organizational and time management skills • Self-motivated with the ability to work independently and collaboratively • Aviation industry experience, particularly with FBOs, airports, flight operations, or aviation services, preferred • Experience supporting customer accounts or sales teams preferred • Experience with CRM systems and reporting tools preferred • Proficiency with Microsoft Office Suite, especially Excel and PowerPoint • Customer service and account management experience required • Salesforce CRM, Oracle, and Tableau experience preferred • Strong analytical and reporting capabilities

🏖️ Benefits

• Bonus potential • Flexible remote work environment • Career growth opportunities within a highly respected aviation organization • Exposure to sales, account management, operations, and commercial aviation • Work alongside experienced aviation professionals

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