Business Systems Analyst

October 21

ServiceNow

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Logo of White Cap

White Cap

B2B • Retail

White Cap is a company that supplies construction and industrial tools and equipment. They offer a vast range of products including submersible pumps, mortar mixers, breaker hammers, circular saws, ladders, electric saws, power cutters, tape measures, and tool kits among others. White Cap also provides services such as rebar fabrication, tool repair, and equipment rental, and offers flexible credit and financing options to their customers. The company caters to both individual contractors and businesses, aiming to provide competitive pricing and excellent customer service.

5001 - 10000 employees

🤝 B2B

🛒 Retail

📋 Description

• Gather, analyze, and document business requirements for internal customers • Ensure technology solutions align with business needs and strategic goals • Design, document, test and leverage solutions • Interfaces with Business Stakeholders and IT infrastructure teams • Conducts interviews and requirements gathering workshops • Assists in testing, training plan development and training • Develops detailed business cases, ROI calculations, value definition, cost assessments, benefits and risk analyses • Coordinates project tasks and project life cycle phases

🎯 Requirements

• BS/BA in a related discipline • 2-5 years of experience in a related field OR MS/MA and 2-4 years of experience in a related field • 3-5+ years proven experience as an IT BSA in the e-commerce domain • 3+ years proven experience implementing solutions spanning the IT domain • Strong knowledge of working with web applications • Proven ability to handle and prioritize multiple projects • Experience with Jira or ServiceNow • Understanding of system interfaces and documenting requirements • Experience in a distributed team environment

🏖️ Benefits

• 5% to 20% overnight travel • Health insurance

Apply Now

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