Core & Platform Engineer

🔥 14 hours ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏗️ Platform Engineer

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

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Wifinity

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🎖️ Defense

📦 Logistics

💰 Debt Financing on 2020-11

Consulting • Defense • Logistics

Wifinity is a company that designs, installs, and operates managed networks and WiFi solutions for various sectors including student accommodations, holiday parks, retirement communities, military sectors, and corporate office spaces. They focus on providing fast, reliable, and fully-managed internet services that meet the expectations of their customers. Trusted by the military for their network security, Wifinity offers flexible commercial agreements and bespoke network designs tailored to their clients' needs. The company ensures corner-to-corner property network coverage and provides ongoing support from their UK-based teams.

📋 Description

• Own and resolve high-impact incidents escalated from L1/L2 teams, including root cause analysis and post-incident reviews • Lead configuration, monitoring, and maintenance of firewalls, SD-WAN, GPON, routing, and WiFi platforms • Review and implement complex RFCs in alignment with CAB processes and minimal disruption • Maintain detailed records of incidents, resolutions, and network changes • Contribute to internal knowledge bases and mentor junior staff • Identify systemic issues and propose improvements to tooling, workflows, and monitoring thresholds • Own workstreams for Product Operations and Platform standards • Represent Network Operations within the Architecture Board • Participate in an on-call rota of one in four to six weekends for out-of-hours technical escalations • Collaborate with sales and solution architects to scope and design network solutions for new opportunities • Provide technical input into customer proposals, including BOMs, SLAs, and service design documentation • Provide technical input on internal and external high- and low-level design documentation • Attend customer meetings for technical discovery and solution alignment • Work with the physical delivery team to implement complex customer-specific configurations • Handle complex customer and internal queries, problems, and incidents • Deliver set targets aligned with strategic business objectives • Undertake other duties aligned to the scope and level of the role

🎯 Requirements

• Minimum 5 years in a NOC or ISP/Telecoms environment, with proven success in incident resolution and escalation handling • Experience supporting pre-sales engagements and contributing to solution design • Deep understanding of LAN/WAN/WiFi • Knowledge of routing protocols including BGP and OSPF • Knowledge of security platforms such as Fortigate and RADIUS • Familiarity with monitoring platforms, ticketing systems, and diagnostic tools such as Wireshark, SNMP, and syslog • Exposure to cloud networking including AWS and Azure is a plus • Exposure to automation/scripting including Python and Bash is a plus • CCNP, CWNA, ITIL Foundation, or vendor-specific certifications are desirable • Successful applicant must complete a satisfactory basic DBS check

🏖️ Benefits

• Enhanced annual leave scheme starting at 25 days • Additional holiday entitlement awarded through length of service • Remote-first working environment • Greater flexibility and support for a healthy work-life balance

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