Senior Product Manager

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

💵 £75k - £80k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

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Williams Lea

5001 - 10000 employees

🏢 Enterprise

🤝 B2B

☁️ SaaS

Enterprise • B2B • SaaS

Williams Lea is a global provider of business and administrative support services, specializing in presentations, creative services, secretarial support, document and word processing, billing, collections, and more. They offer tailored services to industries such as legal, financial, and professional services firms, aimed at enhancing operational efficiency and cost reduction. Their ENGAGE technology enables companies to leverage AI for improved service quality and performance in a virtual and digital environment. Operating worldwide, Williams Lea supports businesses with digitized, high-touch, and connected services designed for hybrid workforces in regulated environments.

📋 Description

• Lead a programme to deliver the transformation of digital services that achieves agreed strategic goals which reflect both internal and client strategic goals • Translate strategic objectives into product roadmaps and defined workstreams • Work across functional teams in the early stages of idea development to make sure that new proposals align with the strategic roadmap and can realistically be delivered within constraints (e.g. time, budget, technical capability) • Own and maintain the master delivery roadmap and integrated project timelines • Track and report weekly, monthly, and quarterly on performance metrics, progress against milestones, and contract compliance • Maintain risk and issue logs; lead remediation planning and embed RAG status reviews and structured delivery cycles • Act as the senior liaison between internal teams, ensuring clarity and consistency across all communications • Create detailed project plans and ensure successful delivery across phases (design, build, test, release, transition to BAU) • Ensure all project documentation is accurate, consistent, and contractually compliant • Produce and support internal and external reporting including delivery dashboards, governance papers, annual reviews, and strategic plans

🎯 Requirements

• Proven experience in programme delivery and product development, ideally in the digital or public sector space • Strong understanding of project and product lifecycles, including Agile, Waterfall, and hybrid methodologies • Outstanding stakeholder management and communication skills • Ability to manage complex interdependencies across multi-disciplinary teams • Strong analytical and problem-solving capabilities, with a focus on risk mitigation and performance tracking • Comfortable working in fast-paced, evolving environments with competing priorities • Skilled in producing executive-level reports and supporting governance documentation.

🏖️ Benefits

• 25 days holiday, plus bank holidays(pro-rata for part time roles) • Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances. • Life Assurance • Private Medical Insurance • Dental Insurance • Health Assessments • Cycle-to-work scheme • Discounted gym memberships • Referral Scheme

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