Healthcare Virtual Assistant, Licensed RN

September 2

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Wing Assistant

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B2B • SaaS • Productivity

Wing Assistant is a company specializing in providing virtual assistant services to businesses worldwide. The company offers a wide range of services including general virtual assistant work, executive assistance, customer service, bookkeeping, and digital marketing. Wing Assistant aims to enhance productivity for startups and enterprise teams by delegating tasks to dedicated virtual assistants, reducing operational load, and enabling businesses to focus on core activities. Their services are accessible via a subscription model, providing flexible and cost-effective solutions compared to traditional hiring methods. Clients benefit from a dedicated assistant model where the assistant works solely for their business, gaining a deeper understanding of their processes over time.

501 - 1000 employees

🤝 B2B

☁️ SaaS

⚡ Productivity

💰 $2.1M Seed Round on 2022-03

📋 Description

• Call patients to relay test results in a timely and professional manner. • Create and process referrals for specialised healthcare providers. • Order labs and imaging while coordinating and scheduling appointments for patients. • Maintain and update electronic medical records (EMR), ensuring accuracy and compliance. • Ensure adherence to healthcare regulations, including HIPAA compliance and patient confidentiality. • Use communication tools like Avaya soft phone to interact with patients and healthcare providers. • Perform ad hoc tasks as needed to support the healthcare team.

🎯 Requirements

• RN License (Philippines or USRN) • At least 1-year experience as a Medical Virtual Assistant • Specialisation or experience in patient care, family medicine, acute care, or clinical settings is preferred • Excellent English communication skills both written and verbal (At least C1 level) • Solid understanding of medical terminologies and practices • Proficient in EHR/EMR systems and ability to troubleshoot common technical issues • Understanding of healthcare privacy regulations • Strong interpersonal skills • Solid organizational & time management skills with keen attention to details • Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP • Able to work on a graveyard shift

🏖️ Benefits

• Health Insurance (HMO) • Performance Incentives • Job Security and Stability • Paid Training • Inclusive Culture • Upskilling Opportunities • 100% Work-From-Home • Exceptionally Supportive Team • Opportunities for Career Growth • Fun Work Environment • Holiday & Overtime Pay