Administrative Assistant - Part Time

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March 18

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Workoo Technologies

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Enterprise • Productivity • SaaS

Workoo Technologies is a company that specializes in providing innovative software solutions to enhance workplace productivity and efficiency. Their products cater to enterprise clients, enabling streamlined collaboration, project management, and workflow automation across teams and departments. Workoo Technologies aims to transform how organizations operate by leveraging advanced technology and user-friendly interfaces.

201 - 500 employees

Founded 2009

🏢 Enterprise

⚡ Productivity

☁️ SaaS

📋 Description

• Manage the receipt, saving, tracking and distribution of requests received electronically in the team for referrals, prior authorizations and claims. • Generating notification letters, preparing for submission to vendor, saving letter files and uploading files to external vendor. • Notification letters include referrals, prior authorizations, returned claims, status requests and requests for recovery. • Support the data entry of referrals or prior authorizations. • Monitoring the status of pending authorization requests for follow up to finalize with the authorization team. • Run daily reports for Inquiry Tracking and distribution to appropriate team members. • Review weekly refund checks and distribute to appropriate team for research/resolution. • Troubleshoot, research and resolve customer inquiries, questions and concerns while focusing on customer satisfaction. • Maintaining standardized productivity, accuracy and quality performance standards for assigned tasks. • Provide administrative/clerical support to the Claims department. • Provide assistance to both internal and external customers. • Other duties as assigned.

🎯 Requirements

• Minimum 2 years Administrative/Clerical background, preferably in a Healthcare environment. • Dental or vision industry experience preferred. • Associate degree in a related field preferred; High School diploma required. • Previous Dental coding experience preferred; Medical coding experience will be considered. • Ability to communicate well with providers and office staff both verbally and in writing. • Ability to multi-task, work in a fast-paced environment and detail oriented. • Ability to work overtime as needed. • Proficient in Microsoft Office Suite, specifically Word and Excel and other window-based applications. • Prior data entry experience preferred.

🏖️ Benefits

• Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period. • Life and disability insurance. • A great 401(k) with company match. • Tuition assistance, paid parental leave and backup family care. • Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent. • Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best. • Employee Resource Groups that advocate for inclusion and diversity in all that we do. • Social responsibility in all aspects of our work.