Learning Management System Administrator

November 7

🌲 North Carolina – Remote

Although this job is listed in North Carolina, this company may be open to hiring remote in other states.

⏰ Full Time

🟢 Junior

🟡 Mid-level

🖥️ Administration

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Worldwide Clinical Trials

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Biotechnology • Pharmaceuticals • Healthcare Insurance

Worldwide Clinical Trials is a global contract research organization (CRO) that provides comprehensive clinical trial services. They specialize in supporting studies across diverse therapeutic areas such as oncology, cardiology, and rare diseases. With over 30 years of experience, Worldwide Clinical Trials emphasizes personalized support and customized solutions throughout the entire lifecycle of drug development. Their services include clinical monitoring, data management, patient recruitment, and regulatory consulting, ensuring precision and tailored attention for each clinical trial.

1001 - 5000 employees

🧬 Biotechnology

💊 Pharmaceuticals

⚕️ Healthcare Insurance

📋 Description

• Assist the LMS Support Team in the maintenance of the global Learning Management System (LMS) • Create learning-related activities (e.g., training modules, classes, courses, learning matrices, etc.) within the LMS for SOPs, work instructions, Job Specific, and Study Related training • Resolves LMS-related queries from the end user community • Maintains the LMS support center, including appropriate documentation, interacting with Worldwide Clinical Trial’s IT department, and the software vendor to resolve issues in a timely manner, minimizing system downtime • Assist the LMS Support Team with creating and maintaining system guidelines and FAQs to ensure consistent operation by end users • Provide support with the retrieval of training records, plans, and related documents during audits and inspection • Manage user accounts in the LMS • Assist with developing standards, processes, procedures, guidelines, and quality checks to maintain system configurations, architecture, and role-based security with consistency across activities • Resolve specific training problems, either on a one-to-one basis or in groups • Provide training-related reports to the business, using the LMS reporting functionality • Assist in training and mentoring of new team members

🎯 Requirements

• High school diploma/GED equivalent or higher education • At least 2 years of experience working with a learning management system - Cornerstone SABA or Cornerstone Galaxy • Experience within the Pharmaceutical or CRO industry preferred • JIRA, Power BI utilization preferred • Oral and written fluency in the English language.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Professional development opportunities