Client Services Coordinator

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October 1

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WOW Remote Teams

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B2B • eCommerce • Recruitment

WOW Remote Teams is a company that connects businesses with top-tier virtual professionals from Latin America, including virtual assistants, digital marketers, software developers, graphic designers, and more. Their services aim to help organizations save on salary expenses while providing quality talent that is bilingual and pre-vetted. With a focus on rapid hiring processes, clients can receive candidate matches within just three days, making WOW Remote Teams a cost-effective solution for scaling teams efficiently.

2 - 10 employees

Founded 2021

🤝 B2B

🛍️ eCommerce

🎯 Recruiter

📋 Description

• Meticulously track client attendance and conduct necessary follow-ups • Process new client intakes by collecting, organizing, and accurately entering information into their systems • Maintain client files with a strong emphasis on confidentiality and compliance standards • Manage incoming and outgoing mail, faxes, and emails, prioritizing items as needed • Provide administrative coordination, including scheduling interpreters for client sessions • Generate clear and concise reports to keep leadership informed on key metrics • Assist with special projects and other duties as required, demonstrating flexibility • Manage the company's social media channels, post updates, and support clinical marketing outreach • Develop and maintain mailing/email lists and contribute to the creation of newsletters • Actively maintain waitlist records and process physician referrals with timeliness and accuracy

🎯 Requirements

• Proven experience in an administrative or client-facing coordination role • Impeccable attention to detail and superior organizational abilities • Excellent written and verbal communication skills • A trauma-informed and compassionate approach to client interactions • Ability to work independently and manage multiple priorities effectively • Experience with digital communication and project management tools (e.g., Slack, Notion, Microsoft Teams) • Familiarity with Electronic Medical Record (EMR) systems is a strong asset • A quick learner who is adaptable to new processes and technologies

🏖️ Benefits

• 100% remote position • Supportive and collaborative virtual work environment • Opportunities for professional growth and development