WPS - Educational and Psychological Assessments
51 - 200 employees
Founded 1948
🏥 Healthcare
đź’Ľ Consulting
đź“š Education
Healthcare • Consulting • Education
WPS is a leading independent publisher of educational and psychological assessments and related intervention resources. With over 70 years of experience, WPS has built a strong reputation in the areas of autism, speech and language, psychology, and occupational therapy. The company develops tests that enhance clinical evaluation, inform diagnoses, and guide therapy, fostering meaningful connections between authors and practitioners in the field.
Distribution Sales Specialist
đź•’ July 17
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WPS - Educational and Psychological Assessments
51 - 200 employees
Founded 1948
🏥 Healthcare
đź’Ľ Consulting
đź“š Education
Healthcare • Consulting • Education
WPS is a leading independent publisher of educational and psychological assessments and related intervention resources. With over 70 years of experience, WPS has built a strong reputation in the areas of autism, speech and language, psychology, and occupational therapy. The company develops tests that enhance clinical evaluation, inform diagnoses, and guide therapy, fostering meaningful connections between authors and practitioners in the field.
đź“‹ Description
• Deliver white-glove service to WPS distribution partners around the world. • Manage the full distribution experience, including order processing, account questions, billing support, shipment tracking, returns, onboarding, partner communications, and sales reporting. • Support the Key Account Manager by identifying trends and growth opportunities through strong service and careful data review. • Review monthly distribution sales reports for trends. • Prepare sales reports for management. • Coordinate pricing and marketing updates. • Support quarterly newsletters and track content impact.
🎯 Requirements
• 3+ years of customer service phone experience, ideally with wholesale accounts or international customers. • Excellent phone presence, clear communication, and strong listening skills. • Highly organized, detail-oriented, and able to work quickly without sacrificing accuracy. • Strong interpersonal skills and the ability to adapt to different customer needs. • Ability to multitask, prioritize, and follow through in a fast-moving environment. • Microsoft Office skills, especially Word and Outlook. Bilingual skills are a plus.
🏖️ Benefits
• Remote work • Paid overtime as needed
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