
10,000+ employees
Founded 2001
💼 Consulting
🤝 B2B
🏢 Enterprise
Consulting • B2B • Enterprise
Xceed is an Egypt-based business process outsourcing (BPO) and customer experience (CX) provider that serves large corporations and government entities with multi-lingual contact center, digital CX, shared services, and infrastructure hosting solutions. A subsidiary of Telecom Egypt founded in 2001, Xceed offers end-to-end customer management, tailored BPO services, training through Xceed Academy, and remote/multi-channel contact center operations to improve client satisfaction and long-term profitability.
🕒 April 13
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10,000+ employees
Founded 2001
💼 Consulting
🤝 B2B
🏢 Enterprise
Consulting • B2B • Enterprise
Xceed is an Egypt-based business process outsourcing (BPO) and customer experience (CX) provider that serves large corporations and government entities with multi-lingual contact center, digital CX, shared services, and infrastructure hosting solutions. A subsidiary of Telecom Egypt founded in 2001, Xceed offers end-to-end customer management, tailored BPO services, training through Xceed Academy, and remote/multi-channel contact center operations to improve client satisfaction and long-term profitability.
• Own end-to-end execution for a portfolio of key clients (newsletter builds, content coordination, social amplification, offline branding requests, paid coordination with Growth) • Translate client objectives into structured marketing plans aligned with GMV and growth goals • Run weekly execution check-ins and manage delivery timelines across stakeholders • Coordinate briefs, deadlines, and approvals across Social, Content, Growth, and any external creatives • Maintain campaign hygiene: segmentation requests, documentation, and launch checklists • Support on-boarding and strategic client calls when needed, and manage day-to-day comms for selected clients when no AM is assigned • Contribute to a centralized marketing calendar by providing reliable inputs, timelines, and capacity constraints • Participate in client performance reporting preparation with Growth, focusing on insights and next actions
• You're passionate and knowledgeable of the industry we operate. • Strong project management and prioritization in fast-paced marketing environments • Client-facing communication that is clear, calm, and structured • Hands-on campaign execution literacy (newsletter tooling, content workflows, basic analytics) • Tracking discipline (UTMs, documentation, segmentation coordination) • Comfort operating across multiple markets and stakeholder groups • Fluency in English; additional European language is a plus
• Unlimited Paid Time Off • Flexible Working Hours • Unlimited Remote Work • Workation — work from anywhere as long as it aligns with your team’s dynamics. • Access to learning platforms (Codely, Coursera, MasterClass) and dedicated time for personal development. • Team-building activities and meet-and-greet events. • Go Out — Free passes to XCEED partners’ events to experience what our users do • Referral Program to helping us find incredible talent
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