Senior Manager, Professional Learning Quality and Enablement

🕒 September 24

🏄 California, Connecticut, +16 more states – Remote

🏄 California – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌽 Illinois – Remote ⚜️ Louisiana – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $100k - $125k / year

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 0%

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Zearn

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

📚 Education

💰 Grant on 2016-05

Education

Zearn is an educational platform focused on making math accessible and comprehensible for students. It offers free resources that help students explore math concepts through pictures, visual models, and real-life examples. Zearn aims to enhance learning by providing engaging and intuitive ways for students to understand and enjoy mathematics.

📋 Description

• Set and enforce certification standards and evaluation criteria for external professional learning delivery partners • Recommend certification and decertification decisions to the Professional Learning Operations Director • Design and run ongoing quality monitoring, observation, delivery QA, and partner-specific survey analysis • Identify partner performance issues and work directly with partners to close quality gaps • Maintain precise definitions of Zearn's core professional learning messages and participant experience standards • Review and synthesize participant feedback across internal and external professional learning • Analyze survey results and open-ended feedback to identify recurring needs, questions, and improvement opportunities • Establish routines for triaging participant questions and routing them to Professional Learning Delivery or Content teams • Share actionable insights with leadership to inform facilitator support, resourcing, and delivery decisions • Lead emerging professional learning delivery projects and develop and pilot new delivery approaches • Personally lead or support complex, high-visibility, or emerging professional learning experiences • Use direct delivery experience to inform quality improvement and special-project work

🎯 Requirements

• 5+ years of experience spanning professional learning design, instructional coaching, adult learning facilitation, or education program operations • Demonstrated track record of designing or managing quality assurance / certification frameworks for external partners, contracted facilitators, or multi-site delivery networks • Strong analytical capability synthesizing multi-source data, including surveys, observation rubrics, and qualitative participant feedback, into actionable recommendations and executive summaries • Proven excellence in high-stakes facilitation and math pedagogy, with direct classroom teaching, instructional leadership, or district-level professional development experience • Experience building operational systems and routines from ambiguity, particularly transitioning manual QA/support workflows into automated or repeatable team processes • Deep pedagogical judgment in math instruction and adult learning • Ability to deliver candid, actionable feedback to external partners and internal stakeholders with tact and firmness

🏖️ Benefits

• Comprehensive medical, dental and vision plans • Short- and long-term disability insurance • Life insurance • 401K matching • Parental leave • Generous PTO policy • Collegial and passionate culture • Potential to positively impact the lives of millions of children • Remote work