Revenue Operations Manager

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Zencargo

WebsiteLinkedInAll Job Openings

201 - 500 employees

📦 Logistics

🚗 Transport

☁️ SaaS

💰 $42M Series B on 2021-05

Logistics • Transport • SaaS

Zencargo is a global digital freight forwarder that empowers businesses to make their supply chains a competitive advantage. They offer personalised freight solutions across ocean, air, and road, utilizing AI-driven technology to help customers make smarter decisions. Their platform provides enhanced visibility, real-time tracking, and collaboration tools to optimize supply chain management. Zencargo also focuses on sustainability, offering tools to reduce and offset CO2 emissions. They leverage data analytics to improve logistics and supply chain efficiency, ensuring businesses can adapt to market changes and maintain excellent customer service.

📋 Description

• You are the owner, not a user. Data model, objects and fields, flows and validation, reports and dashboards, permissions and provisioning • Forecasting rhythm and pipeline reporting across new business, expansion, contraction and churn • Lead flow and attribution. From first touch through to closed won • The commercial tech stack. Cost, renewals, seat allocation and the case for what stays and what goes • The standards, the enforcement at point of entry and the single source of truth the commercial team trusts • Runbooks, ownership and continuity for every commercial system, so nothing lives in one person's head • We expect AI and automation to be part of how you do the job, not a project you get to later. • Recurring work gets automated, with an explicit answer to the question “when does a human stop doing this?” • Reporting populates itself rather than being rebuilt by hand each cycle • Data quality is enforced at the point of entry, not cleaned up afterwards • Your judgement goes into the models and the exceptions, not the manual assembly • You inherit a documented function rather than archaeology. Every system has a runbook, a named owner and a continuity decision attached to it. You will not spend six months working out what exists. • Your first job is to take ownership of Salesforce and the reporting rhythm, then work through the tech stack with the CRO deciding what to keep, what to retire and what to rebuild. • If you have put AI into a working commercial process rather than only used it to draft, say so.

🎯 Requirements

• Extensive experience in Revenue Operations, Sales Operations or Marketing Operations • Deep Salesforce capability. You can design the data model and build the automation, not just administer what exists • You have owned forecasting or pipeline reporting that other people made decisions on • Comfortable being the single point of ownership. Direct, organised, and willing to say no to reactive requests • You automate your own work as a matter of habit • Nice to have • Tooling. n8n, Make or equivalent workflow automation. Claude or equivalent AI tooling. Mailchimp or equivalent marketing automation. Apollo.io or equivalent sales intelligence. Google Workspace, including Apps Script • Commissions. Experience running or building commission calculation • Sector. Freight, logistics or supply chain • Stage. A scaling business where the process did not exist yet