Senior Manager, Salesforce Administration

November 26

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Ziff Davis

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Media • Technology • Internet

Ziff Davis is a multi-billion dollar digital media and internet company, home to over 40 leading brands in technology, shopping, gaming and entertainment, connectivity, health and wellness, cybersecurity, and martech. With a focus on mergers and acquisitions, Ziff Davis has deployed around $3 billion in capital, leveraging its deep industry knowledge, technological expertise, and investment acumen. The company is committed to corporate responsibility, emphasizing diversity, equity, and inclusion, as well as environmental, social, and governance practices. Ziff Davis serves millions of customers worldwide, offering a diverse range of digital media and internet services.

1001 - 5000 employees

Founded 1927

📱 Media

💰 $650M Post-IPO Debt on 2017-06

📋 Description

• Manage current Service Cloud and Sales Cloud environments • assist with the vision and standards for new Salesforce.com solutions • Manage a team of internal and external Salesforce developers and admins • Consult on architectural approach with product and development teams • Act as a lead for all Salesforce integrations and Salesforce administration • Responsible for business and functional analysis, project management and risk analysis • Develop and maintain custom data input screens, reports, dashboards, validation rules, and workflow • Lead new projects like Salesforce Lightning and CPQ rollout • Lead data migration and data cleansing initiatives in Salesforce • Assist with the training of new and existing users • Maintain system metrics to track trends in usage and data integrity • Participate in cross-functional teams that address strategic business issues involving CRM, marketing, and sales operations • Assist in the design & implementation of APIs and web-based interfaces • Lead in developing and supporting integrations with other enterprise systems • Develop training materials and train users on Salesforce functionality • Work closely with business and outside vendors to provide the support for Ziff Davis’ business teams • Work closely with internal and external auditors to meet audit requirements

🎯 Requirements

• Over 9 years of experience in the IT industry • minimum of 5 years as a salesforce lead and architect • 6+ years hands-on experience in Salesforce development including Sales Cloud, Service Cloud, CPQ and Communities • 5+ years of experience with custom configuration of Salesforce • Excellent knowledge of the overall Salesforce landscape, Architecture and force.com platform • Strong knowledge of Visual force and Apex fundamentals • Strong knowledge of Lightning framework and developer console • Experienced in Salesforce API integration • Strong experience with writing Apex Triggers, Dataloader and custom code • Experience working with business and technology leaders to solve complex business and systems problems • Experience leading teams • Excellent technical and communication skills • Excellent written and verbal communication skills • Strong organizational and interpersonal skills • Ability to Multi-task and lead multiple projects • Strong troubleshooting skills

🏖️ Benefits

• comprehensive medical, dental, and vision coverage • life and disability benefits • Flexible Spending Accounts (FSAs) • 401(k) with company match • Employee Stock Purchase Plan • Flexible Time Off • Volunteer Time Off • paid holidays • family building and caregiving support • generous Family Care and Parental leave • Fitness Reimbursement • access to wellness programs • employee engagement programs • recognition awards