Senior Staff Engineer

Job not on LinkedIn

🔥 5 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

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ZigZag Global

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

📦 Logistics

📣 Marketing

💼 Consulting

Logistics • Marketing • Consulting

ZigZag Global is a returns-management platform and service provider for retailers that offers a white‑label returns portal, global carrier network, returns hubs (validation, grading, consolidation), and integrations (Shopify and other tech partners). The company provides SaaS tools and operational logistics to help retailers reduce returns costs, recover revenue through paid returns, live exchanges, refund-to-store-credit, and return-to-store options, while improving customer experience and sustainability reporting.

📋 Description

• Define and model best practices and set standards for behaviours, performance, and technical excellence across backend and infrastructure • Drive the development, reliability, and scalability of backend systems and infrastructure • Develop a coherent technology strategy aligned with organizational goals and product priorities • Align architectural decisions for key product initiatives with their objectives • Manage incidents and establish and measure service level objectives • Maintain and evolve recovery plans • Evolve application observability and monitoring • Implement and oversee backend quality assurance and security processes • Oversee and optimize cloud infrastructure and resource allocation, particularly during peak periods such as Black Friday • Refine CI/CD and code review processes to improve productivity, efficiency, product quality, and security • Evaluate whether to switch from a worker-based approach to an event-driven approach • Pair with squad developers on day-to-day product work to share knowledge and practices • Contribute to technology and product initiatives • Troubleshoot unexpected issues affecting business operations • Collaborate with cross-functional business teams to identify and communicate technical constraints • Influence the direction and success of ZigZag’s product and technology team

🎯 Requirements

• Experienced Senior Staff Engineer in backend and infrastructure • Deep experience in cloud architecture and infrastructure, ideally with GCP; Azure or AWS experience also considered • Very good understanding of Ruby and Ruby on Rails • Fluent in English • Strong French is advantageous • Expertise managing infrastructure with emphasis on scalability and reliability • Ability to calmly address incidents of various types and impacts • Strong willingness and ability to transmit knowledge • Curiosity and commitment to staying current with industry developments • Background working across multiple environments and products is a plus • Ability to navigate and optimize complex, distributed systems is a plus • Must already be living in the UK • Legal right to work in the UK without visa sponsorship

🏖️ Benefits

• 24 days’ annual leave plus public holidays • Additional holiday entitlement for each completed year of service, up to six extra days • Extra day off on your birthday • BUPA Private health insurance • Diverse and inclusive workplace • Salary range shared prior to the interview stage • Opportunities to learn, grow, and improve