Senior Product Designer

🕒 November 3

🇺🇸 United States – Remote

💵 $134k - $150k / year

⏰ Full Time

🟠 Senior

🎨 Product Designer (UI/UX)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Zip Co

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💳 Fintech

🛍️ eCommerce

💸 Finance

Fintech • eCommerce • Finance

Zip Co is a global ‘Buy Now, Pay Later’ company that provides simpler and fairer payment solutions for millions of customers. With a mission to be the first payment choice everywhere and every day, Zip offers transparent, flexible, and interest-free credit to consumers and businesses. The company partners with major brands like Amazon, Best Buy, eBay, and Uber, focusing on people-centred innovation and financial empowerment.

📋 Description

• Lead end-to-end design of product enhancements in the repayments space across app and web • Define thoughtful use of AI to research, prototype, validate, ship, and scale product experiences • Contribute to AI adoption within Product Design and cross-functional teams • Identify where AI accelerates insight, reduces operational friction, and improves design quality • Experiment with, implement, and scale new AI-enabled workflows • Partner with Product, Engineering, Data, Risk, and Compliance to use AI responsibly • Identify inefficiencies and propose AI-enabled solutions • Build confidence in new workflows with Product Management and Engineering partners • Identify dependencies across initiatives and escalate alignment conversations • Architect intuitive, flexible repayment journeys across mobile and web • Design payment rescheduling, early payoff, and automated reminder experiences • Integrate AI-driven insights and personalized financial assistance into repayment interfaces • Collaborate with Risk, Compliance, and Finance to ensure transparent, compliant repayment interactions • Redesign workflows using approved AI tools for research synthesis, ideation, and validation • Create repeatable AI-assisted frameworks for prototyping and experimentation • Improve design-impact measurement using AI for pattern detection and signal extraction • Embed AI into cross-squad collaboration and clarify trade-offs • Document complex user journeys and systems and onboard others into AI-enabled workflows • Participate in roadmapping and planning, factoring AI efficiencies into delivery models • Analyze post-launch feedback with AI and surface improvement opportunities • Support other designers and writers through skill shares and feedback • Improve team culture and rituals to normalize experimentation

🎯 Requirements

• Portfolio demonstrating systems thinking and measurable impact, not just polished screens • 5+ years of experience designing at scale in product, UX, or interaction design • Experience working on complex, multi-product ecosystems with cross-functional dependencies • Demonstrated ability to frame work within long-term product strategy while independently owning execution • Strong ability to interpret metrics and make data-informed decisions • Experience leading lean experiments and validating hypotheses quickly • Comfort exploring a breadth of options and articulating trade-offs clearly • Experience documenting complex systems and onboarding others effectively • Strong storytelling and presentation skills, with clear and concise written communication • A clear, predictable design process that partners can rely on • Ability to manage bandwidth and surface risks early • Open mindset toward change and actively seeking opportunities to expand skills • Experience incorporating AI-powered tools into research, prototyping, documentation, or design operations • Pragmatic understanding of how work contributes to business outcomes and customer financial well-being • Alignment with Zip values: Customer First, Own It, Stronger Together, and Change the Game • Must be authorized to work in the United States; visa sponsorship is not available

🏖️ Benefits

• Flexible working culture • Incentive programs • Unlimited PTO • Generous paid parental leave • Leading family support policies • Company-sponsored 401k match • Learning and wellness subscription stipend • Beautiful Union Square office with a casual dress code • Industry-leading, employer-sponsored insurance for you and your dependents, with several 100% Zip-covered choices available • Bonus and/or commission awards may be included in total compensation • Visa sponsorship is not available for this position

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