Diagnostics Technical Specialist

🕒 September 1

🏈 Ohio – Remote

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⏰ Full Time

🟢 Junior

🦅 H1B Visa Sponsor

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👻 Ghost score 12%

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Logo of Zoetis

Zoetis

10,000+ employees

Founded 1952

🏥 Healthcare

🍽️ Food & Beverage

🏭 Manufacturing

Healthcare • Food & Beverage • Manufacturing

Zoetis is the world's leading animal health company, committed to nurturing the world and humankind by advancing care for animals. With over 70 years of innovation, Zoetis develops a broad portfolio and pipeline of medicines, vaccines, diagnostics, and technologies that span a continuum of care to predict, prevent, detect, and treat animal illnesses. Operating in more than 100 countries, the company supports livestock farmers, veterinarians, and pet owners around the globe. Zoetis is driven by science and their shared passion for the human-animal bond, aiming to create a more sustainable and healthier world for all.

📋 Description

• Support veterinary clinics, laboratory research, and veterinary academic settings onsite • Assist with implementation, training, operation, applications, and problem resolution for veterinary diagnostics products • Improve diagnostic product utilization and adoption while minimizing implementation time • Identify, qualify, track, and evaluate clinic pain points • Design and implement clinic workflow processes that improve customer experience • Provide technical assistance, troubleshooting, and resolution of complex system problems • Deliver formal and informal product guidance, instruction, and training presentations • Perform post-sale product installation and validation, applications, and operations training • Document daily activities and prepare detailed customer visit reports • Collaborate with the Area Business Manager and Diagnostic Solutions Consultant • Conduct conversations with DVMs and practice managers to expand product-line adoption • Identify and report opportunities for additional analyzers and referrals from existing customers • Travel regularly to multiple locations within Northwest Ohio and attend scheduled out-of-state meetings and training

🎯 Requirements

• At least one year of experience working in a clinical setting • Basic computer skills, including Microsoft Office, Excel, and Adobe • Knowledge of diagnostic products, instrumentation, and clinic processes • Analytical mindset and demonstrable critical thinking skills • Availability and willingness to travel up to 90% of the work week within the territory • Flexibility to accommodate customer visit requests • Ability to safely lift and move 60 lbs • Associate’s degree required; equivalent experience accepted • Valid Driver’s License, clean driving record, and auto insurance • Demonstrated expertise in veterinary terminology/science • Organizational, prioritization, and time management skills • Ability to multitask and work independently

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