Global KOL Management Manager, Global Medical Affairs

🕒 2 days ago

🇺🇸 United States – Remote

💵 $93k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Zoetis

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1952

🏥 Healthcare

🍽️ Food & Beverage

🏭 Manufacturing

Healthcare • Food & Beverage • Manufacturing

Zoetis is the world's leading animal health company, committed to nurturing the world and humankind by advancing care for animals. With over 70 years of innovation, Zoetis develops a broad portfolio and pipeline of medicines, vaccines, diagnostics, and technologies that span a continuum of care to predict, prevent, detect, and treat animal illnesses. Operating in more than 100 countries, the company supports livestock farmers, veterinarians, and pet owners around the globe. Zoetis is driven by science and their shared passion for the human-animal bond, aiming to create a more sustainable and healthier world for all.

📋 Description

• Lead governance and execution of global Key Opinion Leader (KOL) and external expert engagement across multiple therapeutic areas and/or species • Build and operationalize a compliant KOL ecosystem supporting scientific exchange, evidence generation, advisory insights, and coordinated regional engagement • Partner with Global Medical Affairs, Global Portfolio Marketing, Commercial, R&D, Diagnostics, and regional/local teams • Support and continuously refine a global KOL data repository in Salesforce • Drive process improvements for planning cycles, insight capture, and stakeholder satisfaction • Develop KOL AI profiling capabilities in Salesforce • Implement and enforce KOL engagement governance, including SOP adherence, transparency reporting readiness, contracting, documentation, and audit trails • Create KOL profiles and engagement pathways • Partner with regions to validate KOL prioritization and local relevance • Maintain a global KOL strategy aligned with therapeutic-area priorities, product lifecycle needs, and scientific communication plans • Develop annual KOL engagement plans covering segmentation, objectives, channels, cadence, and resourcing • Identify and prioritize scientific engagement opportunities such as congresses, symposia, publication initiatives, advisory boards, speaker programs where permitted, and digital engagements • Create a closed-loop KOL insights process from capture through action completion • Define KPIs and dashboards and use analytics to optimize segmentation, engagement mix, and resource allocation • Serve as the global point of contact for KOL management • Guide and enable regional/local KOL owners on tools, standards, and best practices • Facilitate cross-functional alignment across Medical, Commercial, Diagnostics, Marketing, R&D, and external communications

🎯 Requirements

• Bachelor's degree required; advanced degree strongly preferred (DVM, PhD, or MSc) in a relevant scientific discipline • 3–5+ years of experience in Medical Affairs, scientific engagement, or related life sciences roles • 3+ years of experience in KOL/external expert management • Demonstrated experience planning and executing compliant HCP/KOL engagements at country, regional, or global scale • Strong working knowledge of industry compliance requirements, including HCP interactions, transparency, FMV, contracts, and privacy • Experience in a global or matrixed role spanning multiple geographies preferred • Experience with KOL/CRM tools, stakeholder mapping methodologies, and analytics-enabled engagement measurement preferred • Experience designing insight-to-action processes and governance preferred • Strategic stakeholder management and influence without authority • Cross-cultural effectiveness and global mindset • Ability to work in ambiguity • Scientific/clinical literacy and strong business acumen • Excellent facilitation and advisory board leadership skills • High attention to detail, documentation discipline, and operational rigor • Clear written and verbal communication • Willingness to travel up to 20–30% • All applicants must possess or obtain authorization to work in the US for Zoetis • Individuals requiring sponsorship must disclose this fact

🏖️ Benefits

• Short-term incentive compensation eligibility • Long-term incentives eligibility • Healthcare and insurance benefits beginning on day one • 401K plan with a match • Profit-sharing contribution from Zoetis • 4 weeks of vacation • Comprehensive benefits package supporting physical, emotional and financial wellbeing • Reasonable accommodations for individuals with disabilities