Strategic Account Manager

🕒 October 14

💵 $100k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on Zotefoams's careers page ↗Zotefoams's careers page, not through a job board

First seen by Remote Rocketship October 14

Still open on Zotefoams's site. Checked 8 hours ago.

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Logo of Zotefoams

Zotefoams

501 - 1000 employees

Founded 1921

🏭 Manufacturing

🏗️ Construction

🚘 Automotive

Manufacturing • Construction • Automotive

Zotefoams is a global manufacturer of high-performance, closed-cell crosslinked polymer foams and insulation products. The company produces branded materials (e. g. , ZOTEK®, AZOTE®, Ecozote®, T-FIT®) used for lightweight, fire-retardant, thermal and acoustic management, impact protection, and medical and packaging applications. Zotefoams emphasizes sustainability through a proprietary manufacturing process and serves industrial and commercial customers worldwide across transport, aerospace, automotive, sports, medical, construction, and battery markets.

📋 Description

• Own and develop a portfolio of large, complex and strategically important customer accounts across North America • Build trusted relationships with customer stakeholders at multiple levels as the primary commercial contact • Create and implement strategic account plans supporting customer retention, revenue growth and margin improvement • Lead commercial discussions around pricing, contracts, forecasts, supply requirements and business planning • Develop understanding of customer organisations, applications, priorities, programmes and future opportunities • Maintain regular customer engagement through site visits, reviews and ongoing account management • Coordinate with technical, operations, supply chain, customer service and product teams • Champion customer needs internally and ensure actions are delivered effectively • Support product qualification, development and commercialisation activities • Resolve complex customer issues professionally, proactively and collaboratively • Identify and develop growth opportunities within existing customer organisations • Support commercial planning through customer, market and competitor insights • Develop relationships and networks supporting future growth initiatives across North America

🎯 Requirements

• Significant experience in Key Account Management, Strategic Account Management or Customer Relationship Management within a manufacturing, materials, technical or industrial environment • Proven experience managing large, complex or high-value customer accounts • Strong commercial capability across account planning, pricing, negotiation, forecasting and contract discussions • Experience working with senior customer stakeholders and influencing decision-makers • Knowledge of at least one of the following sectors: Automotive, Medical, Industrial Packaging • Ability to work effectively across technical and commercial functions • Strong organisational skills with excellent follow-through and attention to detail • Willingness to travel regularly across North America • Degree qualification or equivalent commercial or technical experience

🏖️ Benefits

• Long-term career development opportunities • Exposure to diverse markets and innovative products • Collaboration with experienced international teams • Equal opportunity and inclusive work environment

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