Remote Customer Success Associate Jobs in the United Kingdom

Search 23 work from home customer success associate positions available in the United Kingdom. Your career in truly remote companies - apply today.

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Customer Success Associate
🇬🇧 United Kingdom – Remote (UK)
💵 Minimum Salary
⚪️ Experience
23 Jobs
🆕 Date Added

Customer Success Manager

4 hours ago

Job not on LinkedIn

harrison.ai

51 - 200

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

Customer Success Manager at Harrison.ai driving customer engagement to realize value from AI diagnostic solutions. Collaborating across teams to improve patient outcomes through effective clinical implementations.

🇬🇧 United Kingdom – Remote

💰 Series B on 2021-12

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

10 hours ago

HockeyStack

51 - 200

🤝 B2B

🏢 Enterprise

Customer Success Manager guiding customers to unlock value at HockeyStack. Managing onboarding, adoption, and customer growth within a B2B SaaS context.

🇬🇧 United Kingdom – Remote

💵 $120k - $200k / year

💰 Seed Round on 2023-11

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

Customer Success Consultant

3 days ago

Job not on LinkedIn

Bullhorn

1001 - 5000

👥 HR Tech

☁️ SaaS

🎯 Recruiter

Customer Success Consultant connecting On-Demand team with customers facing challenges. Configure solutions and provide ongoing support, feedback, and ownership in customer engagements.

🇬🇧 United Kingdom – Remote

💵 $50.3k - $66k / year

💰 Private Equity Round on 2020-09

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🇬🇧 UK Skilled Worker Visa Sponsor

3 days ago

Logistics UK

201 - 500

🚗 Transport

📋 Compliance

🏢 Enterprise

Customer Success Coordinator at Logistics UK ensuring seamless onboarding and usage of compliance platform. Building relationships and driving customer engagement within the transport compliance sector.

Customer Support Specialist

4 days ago

Job not on LinkedIn

Definely

51 - 200

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

Customer Support Specialist engaging with customers to resolve inquiries and issues at Definely, a LegalTech company.

Customer Success Specialist

November 24

Job not on LinkedIn

Firstup

201 - 500

🏢 Enterprise

👥 HR Tech

☁️ SaaS

Customer Success Specialist guiding customers through their journey at Firstup to improve employee experience. Collaborating with internal teams and ensuring customer satisfaction in a remote role.

November 22

Regenified™

11 - 50

🌾 Agriculture

Customer Success Specialist at Regenified guiding farmers through verification. Focused on building trust and operational excellence within a mission-driven team.

🇬🇧 United Kingdom – Remote

💵 £55k - £85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

Customer Support Specialist

November 21

Job not on LinkedIn

Clio - Cloud-Based Legal Technology

1001 - 5000

☁️ SaaS

🔐 Security

Service Desk Consultant for ShareDo providing customer support on technical issues. Focused on resolving tickets efficiently and improving service processes.

🇬🇧 United Kingdom – Remote

💵 £37.4k - £50.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

November 7

Reserv

51 - 200

🤖 Artificial Intelligence

☁️ SaaS

Customer Experience Specialist managing customer claims inquiries and assisting adjusters at Reserv. Focused on delivering exceptional customer service in a fast-paced environment.

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

November 5

Job not on LinkedIn

Octopus Energy

1001 - 5000

⚡ Energy

📡 Telecommunications

Customer Specialist supporting EV users via email and chat while expanding Electroverse's customer base. Engaging customers with flexibility in work location and hours.

October 30

Ciena

5001 - 10000

📡 Telecommunications

🔧 Hardware

Customer Success Advocate at Ciena ensuring telecom customers achieve ongoing value from products and services through onboarding and long-term support.

Customer Support Specialist

October 24

Job not on LinkedIn

Railbookers Group

201 - 500

👥 B2C

🤝 B2B

🚗 Transport

Customer Support Specialist at Railbookers Group helping travelers with bookings and inquiries. Focused on resolving issues and enhancing customer experience in a dynamic environment.

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

Support Consultant

October 24

Job not on LinkedIn

Valamis

51 - 200

📚 Education

☁️ SaaS

🏢 Enterprise

Support Consultant providing assistance for Totara clients with queries and system troubleshooting. Collaborating with teams to ensure high-quality customer support and satisfaction.

October 21

Modern Health

201 - 500

🤝 B2B

⚕️ Healthcare Insurance

🧘 Wellness

Senior Client Success Associate managing employer relationships for Modern Health's mental health solutions. Partnering with Fortune 500 companies to drive product adoption and client retention in EMEA.

October 15

Corsearch

1001 - 5000

🔐 Security

🤖 Artificial Intelligence

🛍️ eCommerce

Associate Brand Protection Partner managing client satisfaction and retention in brand protection services. Collaborating with teams to establish strategies and monitor client relationship health.

🗣️🇩🇪 German Required

October 10

Ciena

5001 - 10000

📡 Telecommunications

🔧 Hardware

Customer Success Advocate ensuring telecom customers achieve value from Ciena's products and services. Supporting onboarding and fostering long-term relationships across the full service lifecycle.

September 20

Spellbook

11 - 50

🤖 Artificial Intelligence

☁️ SaaS

Provide technical customer support for Spellbook's AI tools used by commercial lawyers in the UK. Resolve tickets, run trainings, update Help Centre, and improve support processes.

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

August 27

Job not on LinkedIn

Lumon

51 - 200

💸 Finance

💳 Fintech

Customer Success Representative at Lumon managing customer relationships and support. Engaging with clients and improving product experience.

July 2

Algolia

201 - 500

🤖 Artificial Intelligence

☁️ SaaS

🛍️ eCommerce

Seeking a Customer Success Manager for Algolia to enhance customer relationships and drive success.

Customer Service Specialist

June 21

Job not on LinkedIn

Tembo

11 - 50

💸 Finance

💳 Fintech

🏠 Real Estate

Join Tembo as a Customer Service Specialist focusing on world-class support for savings customers.

+4 More Customer Success Associate Jobs Available!

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Top Companies Hiring Remote Customer Success Associates in the United Kingdom

Canonical

Open Source • Cloud • AI

501 - 1000

Job Openings

Convene

Enterprise • Compliance • Security

201 - 500

Job Openings

Shuggr Ltd.

B2C • Social Impact • Marketplace

2 - 10

Job Openings

Remote customer success associate salary expectations in the United Kingdom

The average salary for remote customer success associates in the United Kingdom is £26,070 per year. This is based on data from 16 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.

Below is a breakdown of salary data by years of experience:

ExperienceNumber of roles analyzedAverage Salary

🟢 Junior Customer Success Associate (1-2 yrs)

16£26,070

How long does it take for companies to hire a remote customer success associate in the United Kingdom?

We analyzed 13 job listings in the last year and found it takes about 60 days for employers to close a job opening.

The most in-demand skills for customer success associates in the United Kingdom

We reviewed 16 job postings and found the top 10 skills employers are asking for most often are:

Billing33.3%
Brand protection33.3%
Cism33.3%
Cissp33.3%
Client management33.3%
Communication33.3%
Compliance33.3%
Crisc33.3%
Crm33.3%
Customer relationships33.3%

Frequently asked questions

You need excellent communication and interpersonal skills, strong problem-solving abilities, and proficiency with customer relationship management (CRM) tools. Time management, empathy, and a customer-focused mindset are also crucial.

A degree in business, communication, or a related field is often preferred. Relevant experience in customer service or support, along with any certifications in customer success or related areas, can be advantageous.

Responsibilities include managing customer relationships, onboarding new clients, providing product training, resolving customer issues, and gathering feedback to improve services. You'll also track customer engagement and ensure overall satisfaction.

Benefits include flexible work hours, the opportunity to work from home, career growth potential, and the chance to build meaningful relationships with clients. Remote work also reduces commuting and offers better work-life balance.

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Frequently asked questions

We use powerful scraping tech to scan the internet daily for thousands of remote jobs. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.

Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you'll still have access until the end of your current billing period.

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New jobs are constantly being posted. We check each company website multiple times a day to ensure we have the most up-to-date job listings.

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Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.

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