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⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
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🟡 Mid-level
🟠 Senior
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🇬🇧 United Kingdom – Remote
💰 $100M Series B on 2022-11
⏰ Full Time
🟡 Mid-level
🟠 Senior
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🇬🇧 United Kingdom – Remote
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⏰ Full Time
🟡 Mid-level
🟠 Senior
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June 11
Join Softgic as a Support Engineer for IT support in a remote role focusing on digital transformation.
You need strong troubleshooting skills, knowledge of operating systems, networking, and hardware configurations. Proficiency in remote desktop tools, excellent communication skills, and the ability to work independently are also essential.
Typically, you need a degree in information technology, computer science, or a related field. Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional can enhance your qualifications.
Responsibilities include diagnosing and resolving technical issues, providing support to users via phone or online, maintaining IT equipment, managing system updates, and documenting procedures and solutions.
Benefits include flexible work hours, reduced commuting, a better work-life balance, and the opportunity to work with diverse clients and technologies from anywhere.