Remote Support Technician Jobs in the United Kingdom

Search 12 work from home support technician positions available in the United Kingdom. Your career in truly remote companies - apply today.

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Support Technician
🇬🇧 United Kingdom – Remote (UK)
💵 Minimum Salary
⚪️ Experience
12 Jobs
🆕 Date Added

Technical Support Engineer

3 days ago

Job not on LinkedIn

Action1

51 - 200

☁️ SaaS

🔒 Cybersecurity

🏢 Enterprise

Technical Support Engineer providing customer support for Action1's endpoint management platform for Fortune 500 companies. Responsibilities include troubleshooting, collaborating with engineering, and maintaining customer satisfaction.

3 days ago

Magnet Forensics

201 - 500

🔐 Security

🏢 Enterprise

Technical Support Engineer providing frontline technical support to customers using Magnet's mobile access and extraction suite. Collaborating with teams to deliver exceptional customer service and issue resolution.

🇬🇧 United Kingdom – Remote

💵 £46.9k - £80.4k / year

💰 $74.4M Post-IPO Secondary on 2021-12

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

November 25

Job not on LinkedIn

Your Bourse

11 - 50

💳 Fintech

🤝 B2B

Level 2 Technical Support Specialist resolving complex technical issues for global customers at Your Bourse. Managing trading platform environments and providing cross-team collaboration.

November 25

Appspace

201 - 500

🏢 Enterprise

⚡ Productivity

☁️ SaaS

Technical Support Engineer providing advanced troubleshooting and support for Appspace customers. Resolving software, hardware, and network issues in a fast-paced environment.

DNS

Firewalls

Linux

SQL

TCP/IP

November 19

Customer.io

51 - 200

☁️ SaaS

Technical Support Engineer at Customer.io helping customers in the EMEA region via Support Center. Responsible for triaging support tickets and assisting with product usage.

🇬🇧 United Kingdom – Remote

💵 $70k / year

💰 Series A on 2022-03

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Tech Support Specialist

November 15

Job not on LinkedIn

Lido Finance

51 - 200

₿ Crypto

🌐 Web 3

Tech Support Specialist ensuring seamless IT support for contributors globally working with Lido software. Collaborating with DevOps and SecOps to resolve technical issues and improve user experience.

🌏 Anywhere in the World

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

November 12

Magnet Forensics

201 - 500

🔐 Security

🏢 Enterprise

Technical Support Engineer providing advanced technical support for Magnet's SaaS and on-premises products. Collaborating with various internal teams to deliver exceptional customer service and solve technical issues.

🇬🇧 United Kingdom – Remote

💵 £46.9k - £80.4k / year

💰 $74.4M Post-IPO Secondary on 2021-12

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

September 24

BeyondTrust

1001 - 5000

🔒 Cybersecurity

Triage and resolve customer incidents for BeyondTrust's identity security SaaS. Document interactions, escalate complex issues, and collaborate with support engineers.

🇬🇧 United Kingdom – Remote

💰 Private Equity Round on 2021-05

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Support Engineer

August 11

Job not on LinkedIn

Meter

51 - 200

📡 Telecommunications

🏢 Enterprise

🔧 Hardware

Join Meter to diagnose and fix complex network issues remotely; influence product direction and improve enterprise networking.

DNS

July 11

Mapbox

501 - 1000

🔌 API

🚗 Transport

📡 Telecommunications

Provide customer support and solutions for Mapbox's real-time location platform.

Support Engineer

June 11

Job not on LinkedIn

Softgic

51 - 200

🔒 Cybersecurity

🤖 Artificial Intelligence

Join Softgic as a Support Engineer for IT support in a remote role focusing on digital transformation.

🌏 Anywhere in the World

💵 $1.7k - $2k / month

⏰ Full Time

🟢 Junior

📞 Support Engineer

Technical Support Specialist

February 12

Job not on LinkedIn

PurpleRain TechSafe.

11 - 50

🔌 API

🔒 Cybersecurity

⚡ Productivity

Join PurpleRain as a remote Technical Support Specialist and enhance customer support operations for our SaaS solutions.

🌏 Anywhere in the World

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Remote support technician salary expectations in the United Kingdom

The average salary for remote support technicians in the United Kingdom is £6,419 per year. This is based on data from 4 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.

Below is a breakdown of salary data by years of experience:

ExperienceNumber of roles analyzedAverage Salary

⚪️ Entry-level Support Technician (0 yrs)

1£0

🟢 Junior Support Technician (1-2 yrs)

1£25,675

🟡 Mid-level Support Technician (2-4 yrs)

2£0

How long does it take for companies to hire a remote support technician in the United Kingdom?

We analyzed 4 job listings in the last year and found it takes about 62 days for employers to close a job opening.

The most in-demand skills for support technicians in the United Kingdom

We reviewed 4 job postings and found the top 10 skills employers are asking for most often are:

Analytical skills100.0%
Collaboration100.0%
Customer support100.0%
Git100.0%
Linux100.0%
Moodle100.0%
Problem-solving100.0%
Technical support100.0%
Totara100.0%
Web hosting100.0%

Frequently asked questions

You need strong problem-solving skills, technical knowledge of hardware and software systems, proficiency in remote support tools, and excellent communication skills. Patience, attention to detail, and the ability to work independently are also crucial.

Typically, a degree in computer science, information technology, or a related field is preferred. Relevant certifications like CompTIA A+, Network+, or Microsoft Certified Professional can enhance your qualifications, but experience and hands-on skills matter significantly.

Responsibilities include diagnosing and resolving technical issues, providing remote support via phone or chat, documenting support interactions, maintaining system performance, and collaborating with other IT staff to improve systems.

Benefits include flexible working hours, the ability to work from anywhere, reduced commuting costs, better work-life balance, and opportunities to engage with a variety of technologies and clients.

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