Remote Technical Support Analyst Jobs in the United Kingdom

Search 16 work from home technical support analyst positions available in the United Kingdom. Your career in truly remote companies - apply today.

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Technical Support Analyst
🇬🇧 United Kingdom – Remote (UK)
💵 Minimum Salary
⚪️ Experience
16 Jobs
🆕 Date Added

System Support Consultant

2 days ago

Job not on LinkedIn

Valamis

51 - 200

📚 Education

☁️ SaaS

🏢 Enterprise

System Support Consultant supporting clients during upgrades and migrations to the Totara platform. Resolving technical issues and providing clear solutions for effective platform usage.

Technical Support Engineer

3 days ago

Job not on LinkedIn

Action1

51 - 200

☁️ SaaS

🔒 Cybersecurity

🏢 Enterprise

Technical Support Engineer providing customer support for Action1's endpoint management platform for Fortune 500 companies. Responsibilities include troubleshooting, collaborating with engineering, and maintaining customer satisfaction.

3 days ago

Magnet Forensics

201 - 500

🔐 Security

🏢 Enterprise

Technical Support Engineer providing frontline technical support to customers using Magnet's mobile access and extraction suite. Collaborating with teams to deliver exceptional customer service and issue resolution.

🇬🇧 United Kingdom – Remote

💵 £46.9k - £80.4k / year

💰 $74.4M Post-IPO Secondary on 2021-12

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

Technical Support Engineer

5 days ago

Job not on LinkedIn

GraphAware

51 - 200

🤖 Artificial Intelligence

🔒 Cybersecurity

🏢 Enterprise

Technical Support Engineer managing support for GraphAware's graph-powered intelligence platform. Providing advanced technical support and collaborating with global customers and engineering teams.

November 25

Appspace

201 - 500

🏢 Enterprise

⚡ Productivity

☁️ SaaS

Technical Support Engineer providing advanced troubleshooting and support for Appspace customers. Resolving software, hardware, and network issues in a fast-paced environment.

DNS

Firewalls

Linux

SQL

TCP/IP

November 25

Dataiku

1001 - 5000

Technical Support Engineer helping EMEA and global customers solve a variety of technical issues with Dataiku's platform. Collaborate with internal teams on escalations and enhancements.

November 25

Job not on LinkedIn

LineTen

51 - 200

🛍️ eCommerce

☁️ SaaS

🚗 Transport

Technical Application Support Specialist at LineTen configuring online ordering and automation platforms. Providing client support on escalated technical issues in the fast-growing food delivery industry.

🇬🇧 United Kingdom – Remote

💰 Seed Round on 2018-02

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

November 23

Apiiro

51 - 200

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

Technical Support Engineer resolving technical issues for enterprise customers at Apiiro. Working closely with R&D teams to ensure successful adoption of the AppSec platform.

🇬🇧 United Kingdom – Remote

💰 $100M Series B on 2022-11

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

November 20

Push Security

11 - 50

🔒 Cybersecurity

🔐 Security

☁️ SaaS

Technical Support Engineer at Push Security focusing on browser-based threat detection. Responding to technical queries and troubleshooting integration issues for customers.

🇬🇧 United Kingdom – Remote

💰 $15M Series A on 2023-03

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Tech Support Specialist

November 15

Job not on LinkedIn

Lido Finance

51 - 200

₿ Crypto

🌐 Web 3

Tech Support Specialist ensuring seamless IT support for contributors globally working with Lido software. Collaborating with DevOps and SecOps to resolve technical issues and improve user experience.

🌏 Anywhere in the World

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

November 12

Magnet Forensics

201 - 500

🔐 Security

🏢 Enterprise

Technical Support Engineer providing advanced technical support for Magnet's SaaS and on-premises products. Collaborating with various internal teams to deliver exceptional customer service and solve technical issues.

🇬🇧 United Kingdom – Remote

💵 £46.9k - £80.4k / year

💰 $74.4M Post-IPO Secondary on 2021-12

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

September 24

BeyondTrust

1001 - 5000

🔒 Cybersecurity

Triage and resolve customer incidents for BeyondTrust's identity security SaaS. Document interactions, escalate complex issues, and collaborate with support engineers.

🇬🇧 United Kingdom – Remote

💰 Private Equity Round on 2021-05

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

July 11

Mapbox

501 - 1000

🔌 API

🚗 Transport

📡 Telecommunications

Provide customer support and solutions for Mapbox's real-time location platform.

Support Engineer

June 11

Job not on LinkedIn

Softgic

51 - 200

🔒 Cybersecurity

🤖 Artificial Intelligence

Join Softgic as a Support Engineer for IT support in a remote role focusing on digital transformation.

🌏 Anywhere in the World

💵 $1.7k - $2k / month

⏰ Full Time

🟢 Junior

📞 Support Engineer

Security Support Analyst

May 2

Job not on LinkedIn

Tiger Resourcing Group

11 - 50

🎯 Recruiter

🤝 B2B

Support Analyst providing technical support and troubleshooting at a Cyber Security Solutions Company with involvement in various ongoing projects.

Technical Support Specialist

February 12

Job not on LinkedIn

PurpleRain TechSafe.

11 - 50

🔌 API

🔒 Cybersecurity

⚡ Productivity

Join PurpleRain as a remote Technical Support Specialist and enhance customer support operations for our SaaS solutions.

🌏 Anywhere in the World

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Remote technical support analyst salary expectations in the United Kingdom

The average salary for remote technical support analysts in the United Kingdom is £0 per year. This is based on data from 6 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.

Below is a breakdown of salary data by years of experience:

ExperienceNumber of roles analyzedAverage Salary

🟢 Junior Technical Support Analyst (1-2 yrs)

2£0

🟡 Mid-level Technical Support Analyst (2-4 yrs)

4£0

How long does it take for companies to hire a remote technical support analyst in the United Kingdom?

We analyzed 4 job listings in the last year and found it takes about 37 days for employers to close a job opening.

The most in-demand skills for technical support analysts in the United Kingdom

We reviewed 6 job postings and found the top 10 skills employers are asking for most often are:

Anaplan50.0%
Css50.0%
Customer support50.0%
English50.0%
French50.0%
Grafana50.0%
Html50.0%
Javascript50.0%
Jira50.0%
Jquery50.0%

Frequently asked questions

You need strong problem-solving abilities, excellent communication skills, and technical knowledge in software/hardware troubleshooting. Familiarity with ticketing systems, customer service skills, and time management are also crucial for remote work.

Typically, a degree in computer science, information technology, or a related field is preferred. However, relevant experience and certifications in IT support (such as CompTIA A+ or ITIL) can also be valuable.

Responsibilities include providing technical assistance to users, troubleshooting issues, managing support tickets, documenting solutions, and ensuring customer satisfaction. You may also conduct training sessions and work with other teams to resolve complex problems.

Benefits include flexible work hours, the ability to work from any location, reduced commuting time and costs, and enhanced work-life balance. Remote roles also provide opportunities to support diverse clients and develop a wide range of technical skills.

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