Remote Technical Support Representative Jobs in the United Kingdom

Search 15 work from home technical support representative positions available in the United Kingdom. Your career in truly remote companies - apply today.

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Technical Support Representative
🇬🇧 United Kingdom – Remote (UK)
💵 Minimum Salary
⚪️ Experience
15 Jobs
🆕 Date Added

3 days ago

Magnet Forensics

201 - 500

🔐 Security

🏢 Enterprise

Technical Support Engineer providing frontline technical support to customers using Magnet's mobile access and extraction suite. Collaborating with teams to deliver exceptional customer service and issue resolution.

🇬🇧 United Kingdom – Remote

💵 £46.9k - £80.4k / year

💰 $74.4M Post-IPO Secondary on 2021-12

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

Customer Support Specialist

4 days ago

Job not on LinkedIn

Definely

51 - 200

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

Customer Support Specialist engaging with customers to resolve inquiries and issues at Definely, a LegalTech company.

November 25

Job not on LinkedIn

Customer Service Representative providing exceptional customer support in a fintech scale-up. Assisting global users with inquiries and issues while maintaining a positive and friendly attitude.

Customer Support Specialist

November 21

Job not on LinkedIn

Clio - Cloud-Based Legal Technology

1001 - 5000

☁️ SaaS

🔐 Security

Service Desk Consultant for ShareDo providing customer support on technical issues. Focused on resolving tickets efficiently and improving service processes.

🇬🇧 United Kingdom – Remote

💵 £37.4k - £50.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

November 19

Customer.io

51 - 200

☁️ SaaS

Technical Support Engineer at Customer.io helping customers in the EMEA region via Support Center. Responsible for triaging support tickets and assisting with product usage.

🇬🇧 United Kingdom – Remote

💵 $70k / year

💰 Series A on 2022-03

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Tech Support Specialist

November 15

Job not on LinkedIn

Lido Finance

51 - 200

₿ Crypto

🌐 Web 3

Tech Support Specialist ensuring seamless IT support for contributors globally working with Lido software. Collaborating with DevOps and SecOps to resolve technical issues and improve user experience.

🌏 Anywhere in the World

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Customer Support Executive

November 13

Job not on LinkedIn

Chip - your wealth app

51 - 200

💸 Finance

💳 Fintech

Customer Support Executive providing support via chat, email, and social media in a fintech company. Responsible for troubleshooting, reporting issues, and aiding app growth.

November 12

Magnet Forensics

201 - 500

🔐 Security

🏢 Enterprise

Technical Support Engineer providing advanced technical support for Magnet's SaaS and on-premises products. Collaborating with various internal teams to deliver exceptional customer service and solve technical issues.

🇬🇧 United Kingdom – Remote

💵 £46.9k - £80.4k / year

💰 $74.4M Post-IPO Secondary on 2021-12

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Customer Support Specialist

October 24

Job not on LinkedIn

Railbookers Group

201 - 500

👥 B2C

🤝 B2B

🚗 Transport

Customer Support Specialist at Railbookers Group helping travelers with bookings and inquiries. Focused on resolving issues and enhancing customer experience in a dynamic environment.

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

Product Support Specialist

October 9

Job not on LinkedIn

Datarails

201 - 500

☁️ SaaS

💸 Finance

🤖 Artificial Intelligence

Product Support Specialist providing technical support for Datarails' financial planning platform. Collaborating with CS, Product, and R&D teams to execute customer experience initiatives.

September 29

Veeva Systems

1001 - 5000

☁️ SaaS

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Provide technical customer support for Veeva's life sciences SaaS products via phone, email, and chat. Resolve issues, advise users, and maintain accurate support records.

September 20

Spellbook

11 - 50

🤖 Artificial Intelligence

☁️ SaaS

Provide technical customer support for Spellbook's AI tools used by commercial lawyers in the UK. Resolve tickets, run trainings, update Help Centre, and improve support processes.

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

July 11

Mapbox

501 - 1000

🔌 API

🚗 Transport

📡 Telecommunications

Provide customer support and solutions for Mapbox's real-time location platform.

March 14

Job not on LinkedIn

Calero

501 - 1000

☁️ SaaS

📡 Telecommunications

🏢 Enterprise

Calero, a technology expense management solution, seeks a Customer Service Representative for mobile services support.

Technical Support Specialist

February 12

Job not on LinkedIn

PurpleRain TechSafe.

11 - 50

🔌 API

🔒 Cybersecurity

⚡ Productivity

Join PurpleRain as a remote Technical Support Specialist and enhance customer support operations for our SaaS solutions.

🌏 Anywhere in the World

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Remote technical support representative salary expectations in the United Kingdom

The average salary for remote technical support representatives in the United Kingdom is £0 per year. This is based on data from 2 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.

Below is a breakdown of salary data by years of experience:

ExperienceNumber of roles analyzedAverage Salary

🟢 Junior Technical Support Representative (1-2 yrs)

2£0

How long does it take for companies to hire a remote technical support representative in the United Kingdom?

We analyzed 2 job listings in the last year and found it takes about 30 days for employers to close a job opening.

The most in-demand skills for technical support representatives in the United Kingdom

We reviewed 2 job postings and found the top 10 skills employers are asking for most often are:

Active listening100.0%
Customer support100.0%
Documentation100.0%
Empathy100.0%
Google suite100.0%
Issue discovery100.0%
Problem solving100.0%
Technical support100.0%
Technical troubleshooting100.0%
Time management100.0%

Frequently asked questions

You need strong communication skills, problem-solving abilities, technical knowledge related to the products or services, and proficiency with support software and tools. Patience and empathy are also essential for dealing with customers.

Typically, a high school diploma or equivalent is required, but many positions may prefer an associate's or bachelor's degree. Relevant experience in IT or customer support can be beneficial, and certifications in IT support or related fields may enhance your qualifications.

Responsibilities include assisting customers with inquiries or technical issues, troubleshooting problems, documenting support interactions, providing timely resolutions, and collaborating with technical teams to improve service quality.

Benefits include flexible work schedules, the ability to work from home, reduced commuting time, and opportunities for career growth. Remote work can also lead to increased job satisfaction and a better work-life balance.

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