Population Health Care Manager – Team Lead, Care Transition

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🕒 Maio 6

🌲 North Carolina – Remoto

🌲 North Carolina – Remote

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Duke Careers

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1924

📚 Educação

🤝 Sem Fins Lucrativos

🌍 Impacto Social

Education • Non-profit • Social Impact

Duke Careers é uma plataforma conectada ao rico legado da Duke University, fundada em 1924. Seu objetivo é celebrar o centenário da Duke University enquanto oferece recursos, histórias e entrevistas que refletem a história da universidade, suas conquistas atuais e suas aspirações futuras. Um foco essencial do Duke Careers é engajar ex-alunos e a comunidade, destacando o impacto transformador da educação e da liderança na universidade.

Descrição

• Coordinate and facilitate timely implementation of appropriate interventions for identified customer populations following established policies and procedures. • Monitor, support, and engage both staff and additional management in related systemic opportunities, strengths, and benchmarks that will enhance negotiations with payers, improve care management, and/or address gaps in care. • Using accessible data from multiple sources to ensure appropriate outreach, education, and necessary interventions are identified. • Participation in the hiring/firing process of staff across care management. • Engage with direct reports on a monthly basis via monthly individual supervision and larger team meetings to provide timely departmental updates, training, and coaching. • Provide information on staff productivity on a monthly basis, at minimum. • Shadow each direct report at least once per evaluation period unless concerns are identified and more is required. • Conduct one-on-one training and group training with team members for identified areas of need related to workflow, documentation, and/or patient care. • Complete routine audits (in data management system, MaestroCare/Virtual Health, and recorded calls) for quality, clinical care, understanding of education provided, accuracy of process, and overall experience of any PHMO customers. • Participate in identified PHMO/DukeWELL meetings, and role enhancing trainings that are health system/state/regional/nationally appropriate, etc. • Develop and maintain positive relationships with customers internal and external to Duke Health System. • Maintain small caseload/patient-level responsibilities, following identified workflow and meeting required timeframes for completion of documentation, assessment, medication reconciliation and care planning.

🎯 Requisitos

• Bachelor's degree in a clinical field such as Nursing, Counseling, Social Work, Therapy, Allied Health, or community health related fields. • 3 years of clinical experience required. • Extensive management experience • Care/Case management experience within different settings, e.g. Home Health, Community, Gen. Med • Strategic Planning experience • Must have a current license in at least one of these areas: current or compact RN licensure in the state of North Carolina, current licensure as a licensed clinical social worker by the NC Social Work Certification and Licensure Board, current licensure as a Licensed Professional Counselor by the state of NC, or current licensure as a Licensed Addiction Specialist by the state of North Carolina. • Requires ACM or CCM certification within 3 years of hire date or by December 31, 2020.

🏖️ Benefícios

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development