Commercial Account Executive, CCaaS

🕒 Janeiro 7

🗽 New York, North Carolina – Remoto

🗽 New York – Remote 🌲 North Carolina – Remote

💵 $97.500 - $162.500 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🧑‍💼 Executivo de Contas

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8x8

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1996

☁️ SaaS

📡 Telecomunicações

🏢 Corporativo

💰 $121.900.000 Post-IPO Equity em 2022-01

SaaS • Telecommunications • Enterprise

A 8x8 é uma plataforma abrangente e parceira projetada para aprimorar a experiência do cliente (CX) ao unificar as comunicações empresariais e os dados de interação. Confiada por mais de 3 milhões de usuários empresariais, a 8x8 fornece soluções como centros de contato, comunicações unificadas e APIs sem código para resolver desafios complexos de comunicação. Ao integrar inteligência artificial em sua plataforma, a 8x8 ajuda as empresas a conectar equipes e clientes, obter insights e gerar resultados impactantes. A plataforma visa modernizar operações, mitigar riscos e construir a lealdade do cliente, oferecendo uma experiência perfeita e eficiente para as empresas.

Descrição

• Own and consistently achieve (or exceed) an annual sales quota within the Commercial segment. • Drive net-new customer acquisition and expansion opportunities across contact center and unified communications buyers. • Lead the end-to-end sales process, including discovery, solution alignment, demonstrations, commercial negotiations, and contract close. • Position 8x8’s CCaaS, UCaaS, and CX portfolio to address customer pain points and business outcomes, with a focus on scalability and measurable ROI. • Develop and maintain strong relationships with key decision-makers, including Directors, VPs, and C-level executives. • Collaborate cross-functionally with Sales Engineering, Channel Partners, Customer Success, and Marketing to deliver cohesive, customer-centric solutions. • Build and execute territory and account plans to grow pipeline, forecast accurately, and expand market share in the East region.

🎯 Requisitos

• 5+ years of B2B SaaS sales experience in a hunter or hybrid role, consistently meeting or exceeding quota. • Proven success selling CCaaS, CX, UCaaS, or similar cloud-based communications solutions to Commercial or Mid-Market customers. • Experience managing complex sales cycles involving multiple stakeholders and decision-makers. • Strong discovery, consultative selling, and value-based messaging skills. • Excellent relationship-building abilities with a track record of earning customer trust and long-term partnerships. • Strong communication, presentation, and negotiation skills, with confidence engaging executive-level audiences. • Self-motivated, highly organized, and comfortable operating autonomously in a fast-paced, high-growth environment. • Experience selling contact center solutions (cloud or hybrid) including voice, digital channels, analytics, or workforce engagement tools (preferred). • Familiarity with CX, AI-driven customer engagement, or conversational AI capabilities within contact center platforms (preferred).

🏖️ Benefícios

• Certain roles are eligible for additional rewards, including discretionary merit increases, bonus and/or stock. • Reasonable accommodation to individuals with disabilities in accordance with applicable laws.