Enterprise Onboarding Project Manager

🕒 Setembro 3

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $56.000 - $85.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

👷‍♀️ Gerente de Projetos

🚫👨‍🎓 Sem graduação necessária

👻 Score fantasma 0%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

ABC Fitness

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

☁️ SaaS

⚕️ Seguro de Saúde

🧘 Bem-estar

SaaS • Healthcare Insurance • Wellness

ABC Fitness é uma provedora líder de tecnologia, especializada em soluções de software para academias e negócios de fitness no mundo todo. Com um conjunto de plataformas que inclui gestão de academias, gestão de membros e soluções para personal trainers, a ABC Fitness capacita empresas de todos os portes a otimizar operações, engajar membros e impulsionar o crescimento. Suas soluções foram projetadas para atender a uma ampla variedade de modelos de negócios de fitness, de grandes academias a estúdios boutique e personal trainers, garantindo que atendam às necessidades específicas de seus usuários.

Descrição

• Manage clients through the ABC Fitness onboarding process • Manage project expectations, roles, responsibilities, timelines, and task delegation • Lead integration requirements discussions and document business, financial, and technical requirements end-to-end • Serve as the primary client contact and advocate throughout the project lifecycle • Ensure successful resolution and completion of onboarding projects • Lead delivery of software and system solutions • Educate and train clients on software, systems, and platform features • Identify and execute upsell and cross-sell opportunities • Manage and oversee client issues with departmental leadership • Track client interactions using Salesforce or another designated CRM • Develop and maintain project deployment and integration schedules • Lead client training sessions and customer visits • Create and deliver brand-specific onboarding and training content in person and virtually • Support pre-sales efforts for prospects and customers • Review and approve deliverables and obtain post-deliverable sign-off • Provide client-aligned reporting on financials, growth forecasting, production, marketing, and demographics • Direct conversion and onboarding activities with internal teams • Partner with upper management on complex issues • Provide weekly project updates to department leadership • Support internal teams and onsite staff with implementation issues • Collaborate with Software Development on product enhancements • Deliver project completion documentation to Customer Success • Maintain expert knowledge of client-facing software and systems • Engage clients through regional meetings and events • Submit expenses according to company policies • Perform other duties assigned by management • Maintain regular and reliable attendance

🎯 Requisitos

• 3+ years experience managing projects, facilitating client conversations, leveraging technical aptitude, and collaborating cross-functionally • Minimum 2 years of relevant experience required • High school diploma or equivalent • Advanced Microsoft Excel skills • Intermediate MS Word, MS Access, Outlook, and OneNote • Excellent verbal and written communication skills • Excellent time management • Leadership ability • Self-starter • Ability to make independent decisions and take calculated risks • Availability on-call 24/7 • Ability to coordinate and maintain several projects with multiple deadlines • Ability to work across multiple departments to resolve customer issues • Excellent problem-solving skills • Ability to learn and implement technical skills • Proficiency with Salesforce, JIRA, and Asana is a plus • Project Management Certification and/or experience using PM tools preferred • Gym/Health club MMS experience preferred • Bilingual language skills preferred but not required • Experience using AI for research and business operations

🏖️ Benefícios

• Open PTO policy • Quarterly Days of Disconnect • Parental & Pawternity Leave • Quarterly Best Life fitness reimbursement • Medical/Dental/Vision coverage • EAP • Calm App subscription for employee and up to 4 dependents over age 16 • Potential bonuses, commissions, equity, or other incentive programs, where applicable • Values-focused culture and professional development opportunities