Senior Field Service Manager – Data Centers

🕒 Abril 28

🤠 Texas – Remoto

🤠 Texas – Remote

⏰ Tempo Integral

🟠 Sênior

👔 Gerente

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Generac

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

Fundada em 1959

⚡ Energia

🔧 Hardware

💰 $200.000.000 Grant em 2024-07

Energy • Hardware • Manufacturing

A Generac é um fabricante líder de soluções energéticas, especializado em sistemas de geração de energia de reserva e produtos de energia renovável. A empresa está comprometida em fornecer soluções de energia confiáveis para diversas aplicações, incluindo os setores residencial, comercial e industrial. Com foco em inovação e sustentabilidade, a Generac procura atender à crescente demanda por energia elétrica confiável em um cenário energético em transformação.

Descrição

• Provide technical support, setup and assistance to data center customers. • Assist in site certification, operation and EPA testing. • Assist with the development and distribution of service and parts bulletins to notify customers of product changes or issues. • Assist sales managers and rep groups with new customer product training. • Develop new and maintain existing relationships with customers’ branch, district, and regional sales and service managers. • Coordinate customer calls with regional sales managers to ensure needs of all customers in the territories are met. • Provide sales support through assisting customers in determining correct equipment for their needs. • Provide technical input and design ideas to engineering during new product initiation and existing product improvements. • Provide feedback from the field to Sales and Marketing, Engineering, Manufacturing, and Technical support. • Provide written weekly reports to manager covering product issues/ concerns, possible sales/upsell opportunities. • Assist Service Training and Technical Publications with manual content and reviews for accuracy. • Evaluate Engineering Change Requests (ECR’s) and Engineering Change Notices (ECN’s) to determine the need for new service parts.

🎯 Requisitos

• Bachelors Degree in Electrical Engineering or Mechanical Engineering or equivalent experience • 10 years of relevant experience

🏖️ Benefícios

• Health Insurance • Paid time off • Professional development opportunities