Strategic Account Manager

🕒 Maio 12

🏄 California – Remoto

🏄 California – Remote

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💰 Gerente de Contas

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Absorb Software

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2003

☁️ SaaS

📚 Educação

🏢 Corporativo

💰 $59.000.000 Private Equity Round - Absorb LMS em 2017-09

SaaS • Education • Enterprise

A Absorb Software é uma fornecedora de sistemas de gestão de aprendizado (LMS) alimentada por IA que oferece uma plataforma em nuvem para treinamento empresarial, integração de novos funcionários, conformidade, aperfeiçoamento profissional, educação de clientes e capacitação de parceiros. Sua plataforma SaaS inclui criação de cursos, uma vasta biblioteca de conteúdos, relatórios e análises, integrações com sistemas HCM/CRM, e-commerce para venda de cursos e agentes de IA para personalizar o aprendizado e simplificar a administração. A Absorb tem como alvo equipes de RH, T&D, conformidade, sucesso do cliente e parcerias em organizações de todos os tamanhos, enfatizando escalabilidade, segurança e ROI mensurável.

Descrição

• Build trust and strong business relationships with key decision makers in Absorb’s most opportune accounts • Generate strategic account plans to execute strategies which will lead to upsell/cross sell opportunities • Work with internal resources (Leadership, Solutions Engineers, Account Development reps) to develop and execute expansion plans from Discovery to Closed Won • Monitor your pipeline to ensure appropriate actions are taken at appropriate times to continue to facilitate the sale to closed won • Work collaboratively with the support and technology teams to become an expert in Absorb LMS and the overall learning management landscape • Demonstrate Absorb LMS functionality and provide pricing options that align to customer objectives and assist Absorb’s continued growth • Work with existing Customer Success resources to identify risk and mitigate churn wherever possible • Use customer and prospect contact activities tools and systems, and update relevant information held in these systems • Monitor and report on market and competitor activities and provide relevant reports and information

🎯 Requisitos

• Strong background in technology sales and client management with a minimum 7+ years of experience • Ability to become a trusted advisor to senior leaders within client organizations • Very strong business communication skills (written and verbal) • Experience working with a global client base • Ability to travel for business when required • Strong internal team player • Post-secondary degree – business undergraduate degree or MBA

🏖️ Benefícios

• Fully remote-first work with flexible work arrangements • Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location • New Hire Equipment Allowance and monthly Flex Allowance to support your success • Endless opportunity for career growth and internal mobility • Employee driven DE&I programs