Payor Change Coordinator

🕒 Setembro 23

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $35.000 / ano

⏰ Tempo Integral

🟢 Júnior

🚫👨‍🎓 Sem graduação necessária

👻 Score fantasma 0%

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Logo of Accendra Health

Accendra Health

5001 - 10000 funcionários

Fundada em 1882

🏥 Saúde

🤝 B2B

👥 B2C

Healthcare • B2B • B2C

Accendra Health é uma empresa de saúde (anteriormente Owens & Minor, Inc. ) focada na prestação de cuidados em domicílio e no fornecimento de suprimentos médicos. Com o apoio das suas marcas Apria e Byram Healthcare, a Accendra oferece um amplo portfólio de itens essenciais para diabetes, saúde do sono, cuidados com feridas, cuidado respiratório, urologia e ostomia, conectando pacientes, prestadores de serviços e seguradoras para melhorar os resultados. A empresa opera uma rede nacional com mais de 250 locais de serviço e emprega mais de 6. 000 colaboradores, enfatizando o suporte ao paciente, coordenação de cuidados e distribuição de equipamentos médicos duráveis e serviços relacionados.

Descrição

• Process patient insurance and payor changes accurately and efficiently • Verify insurance coverage, eligibility requirements, and payor information by phone and online • Obtain verbal or written authorization for medical treatment from appropriate sources • Ensure the correct product and payor are used for services, equipment, and therapy • Verify that the appropriate allowable is recorded in accordance with payor contracts • Research and resolve account issues, including gaps between current and former payor requirements and billing documentation • Review accounts to ensure open and future invoices are billed correctly • Identify and resolve discrepancies in insurance information and account documentation • Answer inbound calls from patients regarding insurance updates and explain next steps • Coordinate with patients, branches, and referral sources to obtain required testing • Notify patients and coordinate scheduling for required testing • Document account activity accurately in ACIS and other required systems • Help ensure payment is guaranteed prior to delivery and revenue is posted appropriately • Follow regulatory requirements, company policies, procedures, and best practices • Support additional duties and projects as assigned

🎯 Requisitos

• High school diploma or equivalent • At least one year of related work experience • At least one year of medical billing experience • Familiarity with payor contractual requirements • Strong attention to detail and ability to identify and resolve discrepancies • Strong verbal and written communication skills • Ability to work effectively with patients, payors, branches, and internal teams • Basic computer skills, including Microsoft Word, Excel, PowerPoint, Access, MS Project, and Visio • English reading, writing, and speaking skills • Appropriate workspace and ability to perform essential functions remotely

🏖️ Benefícios

• Medical, dental, and vision care coverage • Paid time off plan • 401(k) Plan • Flexible Spending Accounts • Basic life insurance • Short-and long-term disability coverage • Accident insurance • Teammate Assistance Program • Paid parental leave • Domestic partner benefits • Mental, physical, and financial well-being programs • Fully remote work-from-home position • Opportunities to develop knowledge of healthcare, insurance, billing, and payor requirements

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