Team Manager, Market Account Resolution

Vaga não está no LinkedIn

🕒 Setembro 23

🌵 Arizona – Remoto

🌵 Arizona – Remote

💵 $54.180 - $100.620 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

👻 Score fantasma 14%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Por que essa pontuação:

• Aberta há 50 dias.
• As vagas desta empresa costumam ser preenchidas em 23 dias.

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Accendra Health

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

Fundada em 1882

🏥 Saúde

🤝 B2B

👥 B2C

Healthcare • B2B • B2C

Accendra Health é uma empresa de saúde (anteriormente Owens & Minor, Inc. ) focada na prestação de cuidados em domicílio e no fornecimento de suprimentos médicos. Com o apoio das suas marcas Apria e Byram Healthcare, a Accendra oferece um amplo portfólio de itens essenciais para diabetes, saúde do sono, cuidados com feridas, cuidado respiratório, urologia e ostomia, conectando pacientes, prestadores de serviços e seguradoras para melhorar os resultados. A empresa opera uma rede nacional com mais de 250 locais de serviço e emprega mais de 6. 000 colaboradores, enfatizando o suporte ao paciente, coordenação de cuidados e distribuição de equipamentos médicos duráveis e serviços relacionados.

Descrição

• Supervise full-time and part-time employees who interact with patients and customers in person and via email, phone, live chat, and other methods • Create an inspiring team atmosphere with open communication • Set clear team goals and motivate team members • Listen to team feedback and resolve issues or conflicts • Recognize high performance and reward accomplishments • Encourage creativity and organize team-building activities • Oversee and direct day-to-day operational team activity in unbilled work for the designated market • Support local branch offices within the designated market • Monitor team performance in resolving new and recurring patient accounts and obtaining documentation required for billing • Research and secure customer information to continue equipment coverage through health insurance plans • Manage collaborative relationships with field leadership, referral sources, and patients to drive account resolution • Evaluate documentation for compliance with relevant standards and regulations • Perform follow-up to achieve timely reimbursement • Provide accountability, coaching, and staff development for the market account resolution team • Conduct strategic needs assessments and support motivated teams • Monitor transactional trends and identify process-improvement opportunities • Initiate and monitor action plans when operational targets are not met or performance issues are indicated • Manage performance, hiring, and discipline of direct reports • Provide work-assignment direction and timely coaching and feedback • Ensure assignments are completed accurately, efficiently, and on time

🎯 Requisitos

• High school degree or equivalent • 5-years-experience in healthcare/health insurance preferred • Proven work experience as a team leader or supervisor • In-depth knowledge of performance metrics • Good PC skills, especially MS Excel • Intermediate skills in Access, Excel, PowerPoint, MS Project, Visio, and Word • Intermediate level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data • English reading, writing, and verbal skills • Ability to occasionally lift equipment up to 50 lbs. • Degree in management or training in team leading is a plus

🏖️ Benefícios

• Medical, dental, and vision care coverage • Paid time off plan • 401(k) Plan • Flexible Spending Accounts • Basic life insurance • Short-and long-term disability coverage • Accident insurance • Teammate Assistance Program • Paid parental leave • Domestic partner benefits • Mental, physical, and financial well-being programs

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