Cloud Operations Manager

🕒 Agosto 4

🏛️ District of Columbia, Virginia, +1 estados a mais – Remoto

🏛️ District of Columbia – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $116.900 - $243.100 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Operações

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Accenture Federal Services

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 2017

💼 Consultoria

🎖️ Defesa

📦 Logística

Consulting • Defense • Logistics

Accenture Federal Services é uma divisão da Accenture que foca em fornecer serviços de tecnologia e consultoria para o governo federal dos Estados Unidos. Com capacidades em nuvem, cibersegurança, dados e inteligência artificial, engenharia digital e tecnologias emergentes, a Accenture Federal Services apoia agências federais na obtenção de resultados críticos por meio da inovação e avanço tecnológico. A empresa enfatiza a construção de soluções seguras e escaláveis, aprimorando a tomada de decisões com insights baseados em dados e transformando infraestruturas digitais para atender demandas governamentais complexas. Ao aproveitar P&D avançado e design centrado no ser humano, ela visa melhorar o desempenho e a resiliência das operações governamentais.

Descrição

• Lead operational management and optimization of the cloud-hosted PeopleSoft ecosystem for the Army IPPS-A program within Oracle Cloud Infrastructure. • Develop and maintain the PeopleSoft cloud infrastructure roadmap, including upgrades, patch cycles, capacity planning, lifecycle activities, and modernization. • Define operational standards, service levels, support models, and platform governance with cross-functional stakeholders. • Establish governance for environment management, configuration control, change management, release coordination, and operational risk. • Oversee day-to-day operations across development, test, pre-production, and production environments. • Manage compute, storage, networking, backup/recovery, monitoring, logging, and operational tooling. • Ensure high availability, disaster recovery readiness, resilience, and reliability. • Plan and execute application, middleware, operating system, database, and security upgrades and patches. • Lead upgrade cycles through impact analysis, preparation, testing, validation, deployment, rollback planning, and post-implementation review. • Monitor system health, tune application servers, web tiers, process schedulers, databases, integrations, middleware, and infrastructure. • Implement automation to reduce manual effort and improve operational consistency. • Ensure compliance with STIGs, RMF, FedRAMP-aligned controls, vulnerability management, ATO/ATO-C, BCAP, and SCCA requirements. • Coordinate security patching, vulnerability remediation, secure configuration, access reviews, hardening, documentation, evidence collection, and accreditation activities. • Lead cloud engineers, system administrators, database administrators, application administrators, and operations analysts. • Coordinate infrastructure, development, database, testing, cybersecurity, mission owner, and third-party support teams. • Serve as a primary escalation point for production incidents, driving response, root cause analysis, recovery, corrective actions, and preventive improvements. • Maintain operational documentation, runbooks, SOPs, configuration baselines, escalation procedures, change records, and environment inventories.

🎯 Requisitos

• Extensive experience managing large-scale PeopleSoft environments, including HCM, FSCM, CRM, ELM, or custom modules. • Extensive infrastructure operations experience, preferably OCI; AWS, Azure, or similar enterprise cloud experience is relevant. • Expertise in PeopleSoft administration, PeopleTools upgrades, patching, performance management, process scheduler operations, PIA/web tier operations, and environment lifecycle management. • Experience leading technical operations teams supporting complex, mission-critical, multi-environment enterprise systems. • Strong understanding of cybersecurity frameworks, compliance standards, secure cloud operations, vulnerability management, STIGs, RMF, and evidence-driven operations. • Experience coordinating upgrades, patches, releases, maintenance windows, change control, incident response, and operational readiness. • Strong communication, documentation, facilitation, and stakeholder coordination skills. • Experience supporting Army, DoD, federal government, or highly regulated enterprise systems preferred. • Experience with PeopleSoft or related platforms in OCI IL5/IL6 or similarly controlled cloud environments preferred. • Familiarity with DoD SCCA-aligned landing zones, mission owner tenancy operations, and accreditation support preferred. • Experience with Ab Initio, OAS/OAC, Kafka/Confluent, Oracle GoldenGate, Stonebranch Scheduler, Oracle Identity Suite, or Oracle database platforms preferred. • Prior ATO, ATO-C, RMF, compliance reporting, audit support, vulnerability remediation, or cyber accreditation experience preferred. • Active SECRET security clearance preferred. • Current Security+ certification preferred. • U.S. citizenship required. • Must have U.S. work authorization without current or future visa sponsorship requirement.

🏖️ Benefícios

• Collaborative and caring community • Hands-on experience • Certifications • Industry training • Benefits information provided by the employer