Client Director

🕒 Maio 15

⛰️ Colorado – Remoto

⛰️ Colorado – Remote

💵 $110.000 - $130.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

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Accuserve Solutions

SiteLinkedInTodas as Vagas

201 - 500 funcionários

🏠 Imobiliário

🏢 Corporativo

Real Estate • Enterprise • Insurance

A Accuserve Solutions é uma provedora líder de serviços integrados na indústria de reparos e restauração residencial. Sua abordagem inovadora, conhecida como Managed Repair Experience SM, conecta proprietários, contratantes e seguradoras para criar um processo de restauração contínuo e eficiente. A Accuserve oferece uma ampla gama de serviços, incluindo gestão de sinistros, avaliação de danos, reparos e restauração, com foco em empatia, expertise e precisão. Eles atendem a proprietários de imóveis, contratantes e operadoras de seguros, fornecendo soluções em áreas como mitigação de água, serviços de janelas e exteriores e avaliação de conteúdo. A Accuserve enfatiza tecnologia e treinamento, oferecendo cursos ASD aprovados pelo IICRC e promovendo uma cultura de cuidado e inovação no ecossistema de sinistros de propriedade.

Descrição

• Build relationships with the appropriate levels and functions of customer organizations to ensure the successful delivery of Accuserve’s value proposition. • Identify key issues and generate creative solutions designed to strengthen the branded partnerships that go beyond the status quo while achieving breakthrough results. • Collaborate with key internal and external stakeholders and develop strategic business plans for assigned accounts to drive for opportunities that sustain the firm’s competitive edge. • Leverage customer, industry, and internal data to drive effective margins and cross selling opportunities with your key accounts. • Work closely with sales leaders and operations team leads to ensure successful transitions from the sale to operationalization. • Manage daily success across assigned accounts, collaborating closely with clients and operations to ensure alignment and outcomes are achieved. • Conduct a cadence of client meetings to accomplish strategic objectives. • Build, analyze and report on key performance indicators for each account. • Work with Client Services on issues, assisting with message delivery. • Be knowledgeable of all products, services, and value of offerings. • Establish and follow best practices. • Think strategically with innovative ideas to increase sales and improve customer experience. • Serves as a mentor to the Clients Vendor Managers. • Works with complex and large carrier clients. • Other duties as assigned.

🎯 Requisitos

• Bachelor’s degree in sales, communications, or a related field or equivalent combination of education/experience required • At least 2-5 years experience as an Account Manager or Client director • Property insurance claims industry experience required • Strong professional interpersonal and communication skills • Ability to leverage data trends/insights to support selling proposition • Must have strong organizational and project management skillsets and the self-discipline to effectively work remotely. • Excellent verbal and written communication skills. • Excellent interpersonal and customer service skills. • Excellent organizational skills and attention to detail. • Excellent time management skills with a proven ability to meet deadlines. • Strong analytical and problem-solving skills. • Ability to prioritize tasks and to delegate them when appropriate. • Thorough understanding of or the ability to quickly learn about the project or product being developed. • Some travel required. • Ability to utilize technology devices, software and application, previous experience with Microsoft Office Suites and basic computer skills required. • Reliable high speed home broadband internet connection with minimum 10 meg download and 1 meg upload speeds and ability to connect to home internet via ethernet cord is required if working remotely.

🏖️ Benefícios

• Health insurance • 401(k) matching • Flexible work arrangements