Client Director

🕒 Novembro 3

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $120.000 - $150.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

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• Aberta há 9 dias.
• As vagas desta empresa costumam ser preenchidas em 21 dias.

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Accuserve Solutions

SiteLinkedInTodas as Vagas

201 - 500 funcionários

🏗️ Construção

📦 Logística

🏠 Imobiliário

Construction • Logistics • Real Estate

A Accuserve Solutions é uma provedora líder de serviços integrados na indústria de reparos e restauração residencial. Sua abordagem inovadora, conhecida como Managed Repair Experience SM, conecta proprietários, contratantes e seguradoras para criar um processo de restauração contínuo e eficiente. A Accuserve oferece uma ampla gama de serviços, incluindo gestão de sinistros, avaliação de danos, reparos e restauração, com foco em empatia, expertise e precisão. Eles atendem a proprietários de imóveis, contratantes e operadoras de seguros, fornecendo soluções em áreas como mitigação de água, serviços de janelas e exteriores e avaliação de conteúdo. A Accuserve enfatiza tecnologia e treinamento, oferecendo cursos ASD aprovados pelo IICRC e promovendo uma cultura de cuidado e inovação no ecossistema de sinistros de propriedade.

Descrição

• Build relationships with appropriate levels and functions of customer organizations to ensure successful delivery of Accuserve’s value proposition • Identify key issues and generate creative solutions to strengthen branded partnerships and achieve breakthrough results • Collaborate with internal and external stakeholders and develop strategic business plans for assigned accounts • Leverage customer, industry, and internal data to drive effective margins and cross-selling opportunities • Work with sales leaders and operations team leads to ensure successful transitions from sale to operationalization • Manage daily success across assigned accounts in collaboration with clients and operations • Conduct recurring client meetings to accomplish strategic objectives • Build, analyze, and report on key performance indicators for each account • Work with Client Services on issues and assist with message delivery • Maintain knowledge of all products, services, and value offerings • Establish and follow best practices • Develop innovative strategies to increase sales and improve customer experience • Mentor Client Vendor Managers • Work with complex and large carrier clients • Serve as liaison between Accuserve and clients, understanding customer goals and reporting on strategies to achieve them

🎯 Requisitos

• Bachelor’s degree in sales, communications, or a related field or equivalent combination of education/experience required • At least 2-5 years experience as an Account Manager or Client director • Property insurance claims industry experience required • Strong professional interpersonal and communication skills • Ability to leverage data trends/insights to support selling proposition • Strong organizational and project management skillsets and self-discipline to effectively work remotely • Excellent verbal and written communication skills • Excellent interpersonal and customer service skills • Excellent organizational skills and attention to detail • Excellent time management skills with a proven ability to meet deadlines • Strong analytical and problem-solving skills • Ability to prioritize tasks and delegate when appropriate • Thorough understanding of, or ability to quickly learn, the project or product being developed • Some travel required • Ability to utilize technology devices, software and applications • Previous experience with Microsoft Office Suites and basic computer skills required • Reliable high-speed home broadband internet connection with minimum 10 meg download and 1 meg upload speeds • Ability to connect to home internet via ethernet cord if working remotely

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