Account Manager

🕒 5 dias atrás

🐊 Florida – Remoto

🐊 Florida – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

👻 Score fantasma 10%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Addigy

SiteLinkedInTodas as Vagas

51 - 200 funcionários

🏢 Corporativo

☁️ SaaS

💰 Private Equity Round em 2022-08

Enterprise • SaaS

Tudo o que você precisa para gerenciar dispositivos Apple como um profissional

Descrição

• Drive revenue growth and retention within a portfolio of assigned accounts • Identify and pursue upsell and cross-sell opportunities based on customer goals and needs • Build compelling cases for product extensions or enhancements • Renew customer contracts and meet or exceed expansion revenue targets • Maintain strategic relationships with key stakeholders • Advocate for customers internally and collaborate cross-functionally to support growth initiatives • Develop targeted account plans with actions and timelines for growth • Use data-driven insights to identify high-potential accounts and tailor engagement strategies • Establish a cadence of check-ins and strategic reviews • Showcase Addigy's impact through QBRs and routine calls • Anticipate challenges and proactively manage risks • Use AI tools such as Claude to improve research, personalization, and workflow efficiency • Develop and execute strategic account plans during the first 90 days • Prioritize onboarding and relationship-building activities • Identify cross-sell and upsell opportunities early in the customer journey

🎯 Requisitos

• Proven experience in account management or customer success with a track record of meeting or exceeding revenue targets in SaaS or technology • Experience selling into or managing existing customers where MSPs were the target audience • Demonstrated ability to build and maintain influential, trust-based relationships that support revenue growth and retention • Proficient in creating account strategies informed by customer data, using a methodical approach to expand accounts and secure renewals • Strong problem-solving skills with a proactive approach to identifying challenges and facilitating solutions • Familiarity with Apple device management, MDM, RMM, or endpoint security solutions • Experience with Salesforce (including QtC), Gainsight, or similar CS/CRM tooling • Comfort using AI tools (Claude or similar) in day-to-day workflows • Ability to work in the East Coast Time Zone

🏖️ Benefícios

• Competitive base salary and commission structure commensurate with experience • Remote work arrangement • Once-per-quarter travel for team meetings, tradeshows, and customer visits • Equal opportunity and inclusive work environment