Home Care Growth & Intake Operations Specialist

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🕒 Setembro 24

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟢 Júnior

⚙️ Operações

🚫👨‍🎓 Sem graduação necessária

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Advanced Access Staff, Inc

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2019

💼 Consultoria

📦 Logística

🏥 Saúde

Consulting • Logistics • Healthcare

A Advanced Access Staff, Inc. é uma agência de contratação para trabalhos temporários e uma plataforma de força de trabalho sob demanda que conecta empresas a trabalhadores qualificados, pré-selecionados, para projetos de curto e longo prazo em diversos setores. A empresa oferece um serviço baseado em aplicativo onde os empregadores podem publicar turnos, combinar com trabalhadores qualificados, gerenciar escalas, rastreamento de tempo, pagamentos e conformidade, além de oferecer ferramentas de recrutamento assistidas por IA para melhorar a combinação e eficiência. A Advanced Access Staff também oferece suporte a serviços de imigração e visto, caminhos de aprendizagem e treinamento, e opera em todo o território dos EUA e Canadá.

Descrição

• Research independent home-care, home-health, hospice, senior-living, and selected senior-care organizations across the United States, beginning with Florida and other priority markets • Use company websites, Google, Google Maps, LinkedIn, LinkedIn Sales Navigator, Apollo.io, job boards, association/provider directories, and state licensing directories • Identify likely decision-makers and operational influencers, including owners, founders, administrators, executive directors, operations leaders, intake/referral leaders, business-development leaders, community liaisons, and marketing leaders • Distinguish genuine care-provider organizations from software vendors, staffing-only companies, billing firms, generic marketing agencies, hospitals, and unrelated businesses • Identify public growth and workflow signals, including intake or scheduling job postings, service-area expansion, new facilities, referral pathways, online lead-capture opportunities, active hiring, new licenses, and stated service offerings • Create and maintain accurate prospect records in GoHighLevel, including contacts, tags, notes, custom fields, tasks, opportunity stages, next-action dates, and source information • Prepare personalized email, LinkedIn, and follow-up drafts using approved messaging templates and publicly verifiable information • Track outreach activity, responses, requested and completed scorecards, booked calls, follow-up dates, and pipeline status • Prepare concise daily activity reports and weekly pipeline summaries • Follow approved procedures for opt-out requests, do-not-contact records, confidentiality, data handling, and CRM accuracy • Support staff-supervised, non-clinical CRM and workflow processes • Perform related administrative, research, and operations-support tasks as assigned

🎯 Requisitos

• At least 1 year of experience in home care, home health, hospice, senior living, healthcare staffing, healthcare administration, medical intake, referral coordination, care scheduling, healthcare recruiting, healthcare marketing, community liaison work, CRM support, B2B lead generation, prospect research, or virtual assistance • Strong written and spoken English • Experience using CRM software, spreadsheets, email, calendars, cloud documents, and browser-based tools • Strong internet research skills using Google, LinkedIn, company websites, job boards, public directories, and social/business profiles • Strong attention to detail and accurate data-entry ability • Ability to follow written processes, meet deadlines, manage recurring tasks, and communicate blockers early • Ability to work independently while providing concise daily and weekly reports • Availability for at least 20 hours per week, Monday through Friday • Availability for 3–4 hours of regular overlap with U.S. Eastern Time business hours • Reliable computer, stable high-speed internet connection, headset, and professional remote-work environment • Commitment to confidentiality and responsible handling of business information • Preferred: experience as an intake coordinator, referral coordinator, home-care scheduler, patient-services coordinator, office coordinator, healthcare administrative assistant, home-care marketer, community liaison, healthcare recruiter, or healthcare virtual assistant • Preferred: experience with GoHighLevel, Apollo.io, LinkedIn Sales Navigator, HubSpot, Zoho CRM, Salesforce, Pipedrive, or similar systems • Preferred: experience with Google Sheets, Microsoft Excel, Google Workspace, Microsoft 365, ClickUp, Asana, Trello, Slack, or similar tools • Preferred: familiarity with AxisCare, WellSky, Homecare Homebase, AlayaCare, CareSmartz360, ShiftCare, or HHAeXchange • Preferred: experience with lead-list building, data cleanup, CRM pipelines, email follow-up, appointment coordination, and business-development support • Preferred: familiarity with AI tools for responsible drafting, research support, summarization, and administrative workflow

🏖️ Benefícios

• Fully remote work • Flexible contractor arrangement with a minimum of 20 hours per week and meaningful overlap during U.S. Eastern Time business hours • Structured onboarding with documented workflows, clear task expectations, role boundaries, and a defined 30-day paid trial process • Modern technology experience with GoHighLevel CRM, pipeline management, workflow automation, Apollo.io, LinkedIn research, Google Workspace, spreadsheets, AI-assisted drafting, and operational reporting • Healthcare-specialized experience • Clear performance standards with defined tasks, daily activity reporting, weekly pipeline summaries, documented procedures, and measurable quality expectations • Professional development through real work • Potential for increased hours, higher rates, performance-based bonuses, expanded responsibilities, and client-onboarding or system-implementation work • Respectful remote culture • Meaningful industry focus supporting organizations serving older adults, families, caregivers, and care teams

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